Order Desk Associate

Order Desk Associate Costa Mesa, CA Job Details Full-time 7 hours ago Qualifications Customer communication Microsoft Excel Customer relationship building Oracle Presentation software Purchase order management Customer inquiry handling High school diploma or GED Analysis skills Communication skills Entry level Order fulfillment Product lifecycle management Time management Oracle Enterprise Resource Planning (ERP) Full Job Description Join the BenQ Team! Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life." We are hiring an Order Desk Associate to support the order management element within BenQ.

Duties & Responsibilities:

Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. Process customer purchase orders within the ERP system Identifying and correcting transactional order issues Provide order status, tracking, and backorder reports to customers Process drop shipment orders by placing PO's to vendors Maintains customer relationships by responding to customer inquiries and supporting issue resolution Miscellaneous tasks as needed

Required Experience, Knowledge, Skills, and Abilities:

Excellent time management, analytical, and organizational skills; strong attention to detail Relationship builder with effective oral and written communication Strong team player who collaborated well with others to solve problems, flexible and adaptable Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)

Education:

High School Diploma required

Compensation:

Based on experience, we offer a very competitive base salary plus bonus

Position Type:

Full-Time Office-Based