Order Processing Specialist

Order Processing Specialist Davids Health Sciences Menifee, CA Job Details Full-time $22 - $25 an hour 12 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Computer operation Teamwork Customer returns handling Computer literacy Administrative experience High school diploma or GED Attention to detail Data accuracy checks Full Job Description Job Description

ENTRY-LEVEL ORDER PROCESSOR

We are seeking a detail-oriented and organized Entry-Level Order Processor to join our growing team. In this role, you will be responsible for accurately processing customer orders, printing and managing ecommerce orders, coordinating with internal departments, and helping ensure timely and efficient order fulfillment. This is a great opportunity for someone looking to build a career in operations, logistics, customer service, or supply chain support.

Key Responsibilities:

Accurately enter and process customer orders received via email, phone, EDI, ecommerce platforms, and web portals. Print, organize, and release ecommerce orders for warehouse fulfillment. Review orders for accuracy, pricing, product availability, and shipping requirements. Communicate with customers regarding order status, shipping updates, backorders, and additional information as needed. Coordinate with warehouse, shipping, customer service, and sales teams to ensure timely fulfillment. Maintain and update order records within the company ERP/order management systems. Process order changes, cancellations, returns, and credits according to company procedures. Assist in resolving order discrepancies, delays, or customer concerns in a professional and timely manner. Support additional administrative and operational tasks as assigned.

Qualifications:

High school diploma or equivalent required; associate degree is a plus. 3-5 years of customer service, administrative, ecommerce, or order processing experience preferred. Strong attention to detail and accuracy is essential. Excellent communication and interpersonal skills. Basic computer proficiency required; experience with Microsoft Office, Shopify, ERP systems, or order management software is a plus. Ability to multitask and prioritize in a fast-paced environment. Dependable, organized, proactive, and team-oriented.

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person