Order Processing Specialist

Order Processing Specialist Robert Half is partnering with a growing organization in the healthcare and medical technology sector to identify an Order Processing Specialist. This temporary position plays a key role in supporting order management, electronic data interchange (EDI) processing, and customer communications while ensuring accurate invoicing and reporting.

The ideal candidate is detail-oriented, organized, and comfortable managing high volumes of order and customer service activity in a fast-paced environment.

Key Responsibilities:

Process and invoice customer orders through the company's ERP system and track orders through completionSupport the onboarding and configuration of new trading partners and customersReceive, review, and process EDI orders while ensuring accuracy and timelinessVerify order information including product details, quantities, pricing, and order identification numbersMaintain accurate order records and provide shipping confirmations to customersRespond to customer service inquiries via phone and email regarding orders, shipments, and account questionsProvide order updates and communicate effectively with customers and internal teamsAssist with general order entry tasks regardless of the order sourceSupport sales teams by responding to incoming inquiries and assisting with order-related requestsProcess product replacement requests as needed in coordination with internal teamsPrepare and maintain sales and operational reports on a daily, weekly, and monthly basisIdentify opportunities to recommend additional products or services when appropriate