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Customer Order Management

Job

Bright General Construction

Chicago, IL (In Person)

$67,200 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

We are seeking an experienced Customer Order Management to support telecom order lifecycle operations for a high-visibility client. This role focuses on managing end-to-end order flow, ensuring timely execution, and resolving issues across cross-functional teams.
Key Responsibilities:
Manage end-to-end order lifecycle Monitor and track order progress Identify bottlenecks, errors, or delays and proactively drive resolution Collaborate with cross-functional teams including engineering, provisioning, and operations Maintain detailed documentation and status reporting for all active orders
Required Skills & Qualifications:
Ability to manage high-volume order queues with strong attention to detail Excellent problem-solving skills and ability to resolve order flow issues quickly Strong communication skills to coordinate with internal teams and client stakeholders Experience working in a fast-paced, deadline-driven environment Microsoft Office skills Able to work independently
Pay:
$60,200.00 - $74,200.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person