Order Entry Clerk
Job
Robert Half
Dayton, OH (In Person)
Full-Time
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Job Description
Description We are looking for a detail-oriented Order Entry Clerk to join a manufacturing team in Dayton, Ohio on a Long-term Contract basis. This position supports daily order processing activities while serving as a helpful point of contact for customers and internal teams. The role is fully onsite and is well suited for someone who can manage high-volume data entry, stay organized, and communicate with professionalism throughout the workday.
Responsibilities:
- Process a high volume of customer and parts orders accurately and in a timely manner.
- Communicate with customers by phone and other channels to address order-related questions and provide support.
- Convert quotes into sales orders while ensuring all order details are entered correctly.
- Maintain and update item records, including setting up new inventory information in the system.
- Open and manage service or order-related cases within NetSuite as needed.
- Work closely with the parts team to support orders for machinery and related components.
- Review entered information for accuracy and completeness to help reduce processing errors.
- Handle multiple tasks at once, including speaking with customers while entering data and updating records. For immediate consideration, call 937.224.8326 Requirements
- Previous experience in order entry, data entry, or a similar administrative support role.
- Strong customer service skills with a detail-oriented and approachable communication style.
- Ability to type accurately and work efficiently in a fast-paced environment.
- Experience multitasking across phone conversations, system entry, and follow-up activities.
- Familiarity with order processing systems; experience with NetSuite is preferred.
- High attention to detail and accuracy when handling quotes, sales orders, and inventory records.
- Availability to work onsite Monday through Friday during standard business hours.
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