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Quality Assurance w FL
Job
FedEx Supply Chain
Mooresville, IN (In Person)
$43,680 Salary, Full-Time
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Job Description
Req ID:
1765 Quality Assurance wFL Company:
FedEx Supply Chain Category:
Facility Operations Employment Type:
Full Time Worker Sub-Type:
Scheduled Weekly Hours:
Posting End Date:
Remote:
No Location:
Mooresville, IN 46157, United States Apply Share Job Description Shift Monday- Friday
- 2nd Shift (Afternoon/Evening)
Pay:
$21.00/hour plus $1.50/hourShift Differential Shift:
2nd Shift Monday-Friday, 3pm-11:30pmLocation:
Westpoint Blvd Position Summary The Quality Assurance with Forklift role is responsible for utilizing SAP or the designated Warehouse Management System (WMS), along with all available systems and databases, to research and reconcile discrepancies within a specific department. Discrepancies must be resolved accurately and in a timely manner to meet SLA requirements for time in facility. This position supports quality, compliance, customer satisfaction, and continuous improvement initiatives while maintaining safe forklift operation and adherence to warehouse standards. Primary Responsibilities Researches and resolves discrepancies accurately using all available resources and systems. Maintains the flow of discrepant product by resolving issues in FIFO or prioritization order. Communicates repetitive errors, trends, and concerns to the Quality Supervisor or Manager. Ensures quality metrics are captured, analyzed, and communicated to management for improvement. Supports data collection for regulatory reporting and assists in developing reports and assessment tools to verify compliance. Maintains positive customer relationships by responding to inquiries courteously and efficiently. Follows all company safety rules and regulations. Maintains Quality 5S standards throughout the work area. Provides feedback to management, including signs of dissatisfaction or recurring issues. Implements and promotes continuous improvement in warehouse and inventory functions using established quality processes (ISO, QMS, GMP, etc.). Understands and meets all customer quality goals. Participates in quality programs and project teams. Makes recommendations for continuous improvement of departmental processes and operating procedures. Performs other duties as assigned. Education & Experience High School Diploma or GED required. Minimum of 2 years of relevant experience. Ability to operate powered material handling equipment, including electric pallet jacks and forklifts. 2- 4 years of warehouse experience preferred, including computer and WMS skills. Effective communication skills and strong PC proficiency. Customer service
- driven mindset. Strong team player with the ability to collaborate across departments. Requirements, Perks, and Benefits (US
- Non-Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures Ability to read, write, and interpret information Ability to add, subtract, multiply, and divide Ability to use hands to finger, handle, or feel Ability to sit, walk, or stand for the duration of the shift Must possess visual acuity to perform essential job functions Ability to conduct physical tasks with a full range of motion throughout the warehouse environment Ability to lift/carry items up to 50 pounds Equal Opportunity Employer FedEx Supply Chain, Inc.