Social Worker (Program Coordinator) - Veteran Directed Care

Social Worker (Program Coordinor) - Veteran Directed Care Department of Veterans Affairs Veterans Health Administrion Central Arkansas Veterans Healthcare System Summary This position serves Social Work & Care Transitions (SW&CTS) Service the Central Arkansas Veterans Healthcare System (CAVHS) and provides healthcare services to over 70,000 Veterans throughout most of Arkansas. Learn more about this agency Summary This position serves Social Work & Care Transitions (SW&CTS) Service the Central Arkansas Veterans Healthcare System (CAVHS) and provides healthcare services to over 70,000 Veterans throughout most of Arkansas. Learn more about this agency Overview Help Accepting applicions Open & closing des 04/27/2026 to 05/15/2026 Salary $102,766 - $133,599 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: North Little Rock, AR 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) 0185 Social Work Supervisory stus No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determinion process Credentialing Suitability/Fitness Financial disclosure No Bargaining unit stus Yes Announcement number

CBST-12945596-26-ARS

Control number 866809100 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency This job is open to current permanent employees of the Central Arkansas Veterans Healthcare System, including CBOCs.

NOTE:

The 2-page Resume requirement does not apply to this position. For more informion, refer to Required Documents below. Videos Duties Help Total Rewards of a Allied Health Professional Duties of the Social Worker (Program Coordinor)-Veteran Directed Care Coordinor include, but are not limited to: Manages the daily operion of the Veteran Directed Care (VDC) program and provides accountability for program effectiveness and modificion of service pterns to enhance customer sisfaction Provides administrive, technical, budgetary monitoring and oversight necessary for implementing the

CAVHS VDC

program coordinion and management functions for the VDC program Performs a wide range of services and provides technical assistance to Ste, local, and prive agencies. Technical assistance provided to monitor activities and program reviews, and the development and analysis of informion. In addition, the incumbent will use sound judgment in the interpretion of trends and pterns; the applicion of guidelines; and the recommendion of program enhancements Performs work reled to the reviewing, monitoring, analysis, planning and assessment of the VDC program as well as quality improvement aspects. Responsible for key project activities reled to the planning, development, and implemention of the program Crees and distributes required VDC program reports to VISN and VACO programs Ensures compliance with the VDC program requirements and is responsible for the completion of approprie required reports and follow-up to ensure program operion Provides educional training for internal and external stakeholders regarding the VDC program Monitors program activities and develops pertinent program metrics. Analyzes program informion to identify and interpret program trends and pterns; the applicion of guidelines; and the recommendion of program enhancements Develops a da driven continuous quality improvement program with established goals and outcomes to evalue and document the program's effectiveness Establishes collaborive relionships with physicians, nurses, and other disciplines to foster their involvement in the VDC program Researches community resources (local, ste, and nional) th are available to provide continuity of care and to enhance the quality of life of the veteran and dissemines informion resources throughout the VISN Develops program policy, standard opering and guidelines and procedures to ensure compliance with The Joint Commission (TJC) and other accrediting bodies and regulory standards as needed Prepares and executes VDC authorizions with all approprie informion (i.e., auth number and coverage period, assessment fees, authorized budget and avg monthly budget) Establishes ( a minimum) monthly meets with the VDC providers to discuss Veteran contact, Authorizions, Veteran case management, Veteran spending, Veteran 180-day and reauthorizion review and authorized element change. Reviews monthly documention of VDC provider contacts with Veterans Ensures provider reimbursement in a timely and accure manner

Work Schedule :

Monday-Friday, 8:00am-4:30pm (Subject to change based on the needs of the service) Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Stion (Relocion Assistance):

Not Authorized Pay:

Competitive salary and regular salary increases

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by

VA Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework :

Available, per supervisor discretion

Virtual:

This is not a virtual position. Functional Stement # : 598-00594-F Permanent Change of Stion (PCS): Not Authorized Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job. Selective Service Registrion is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigion. Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements ( https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents ). Effective May 7, 2025, driver's licenses or ste-issued identificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Must pass pre-employment physical evaluion. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all applicion requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you required to serve a 1 or 2-year trial period during which we will evalue your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizional goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment termined unless you receive certificion, in writing, th your continued employment advances the public interest.

Qualificions Basic Requirements :

1.

United Stes Citizenship:

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. 2. English Language Proficiency. Candides must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). 3. Educion. VHA Social Worker must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Educion (CSWE). Gradues of schools of social work th are in candidacy stus do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verificion of the degree can be made by going to http://www.cswe.org/Accredition to verify th the social work degree meets the accredition standards for a masters of social work. 4. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a ste to independently practice social work the master's degree level. Current ste requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ . May qualify based on being covered by the Grandfhering Provision as described in the VA Qualificion Standard for this occupion (only applicable to current VHA employees who are in this occupion and meet the criteria).

Grade Determinions :

In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candides. Social Worker (Program Coordinor), GS-12

Experience/Educion:

One year of experience equivalent to the GS-11 grade level. Experience must demonstre possession of advanced practice skills and judgment, demonstring progressively more professional competency. Candide may have certificion or other post-master's degree training from a nionally recognized professional organizion or university th includes a defined curriculum/course of study and internship, or equivalent supervised professional experience

Licensure/Ceritificion:

Individuals assigned as social worker program coordinor must be licensed or certified the advanced practice level, and must be able to provide supervision for licensure.

Demonstred Knowledge, Skills, and Abilities:

In addition to the experience above, the candide must demonstre all of the following knowledge, skills and abilities (KSAs): Knowledge of program coordinion and administrion which includes consultion, negotiion, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluing assigned program area(s). Ability to provide training, oriention, and guidance within clinical practice.

Note:

KSAs must be clearly reflected in your resume under description of duties to be found qualified for this position/grade level.

Preferred Experience:

1-2 years of experience in program coordinion and/or 3-4 years of experience working in a medical social work setting Prior experience and/or knowledge in planning, budget management and da analysis Prior experience partnering with and providing guidance and support to community based organizions Prior experience working collaborively with a specialized populion and multi-disciplinary professionals to meet program and agency goals Proficient computer skills- Microsoft Outlook, Word, Excel and other software programs; includes the utilizion of other technology devices Be flexible in handling change, able to adequely handle multiple demands, and adaptable to new situions with revived ideas or innovive approaches

Reference:

For more informion on this qualificion standard, please https://www.va.gov/ohrm/QualificionStandards/ . The actual grade which an applicant may be selected for this vacancy is GS-12.

Physical Requirements:

Physical aspects associed with work required of this assignment are typical for this occupion, see duty section for essential duties of this position. May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment:

Work is performed in an office clinic setting with minimal risks th requires normal safety precautions; the area is adequely lighted heed and ventiled. However, the work environment requires someone with the ability to handle several tasks once and sometimes stressful situions.

Educion Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: http://ope.ed.gov/accredition/ . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : https://sites.ed.gov/internional/recognition-of-foreign-qualificions/ . Additional informion During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive stus. VA encourages persons with disabilities to apply. The health-reled positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, Human Resources and Administrion/Operions, Security, and Preparedness (HRA/OSP) The Fair Chance Act . Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your applicion, resume, C.V., and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect considerion for employment. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the VA for Vets site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/

Notificion of Personnel Action Transcript Resume Requirement:

Your resume must include the following informion: Job title, description of duties, beginning and ending de (month/year) of employment, and average hours worked per week. SF-50, Notificion of Personnel Action (if applicable for Eligibility): Most recent SF-50 if you are a current or former Federal employee Examples of approprie SF-50's include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50's the highest grade held with an effective de more than one year old. Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (VA) License CV/Resume Other (2) Performance Appraisal Professional Certificion Resume SF-15 SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/15/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12945596 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Alan Stagg-Scalia Phone (228) 229-3031 alan.stagg-scalia@va.gov Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must provide a complete Applicion Package which includes: Resume SF-50/

Notificion of Personnel Action Transcript Resume Requirement:

Your resume must include the following informion: Job title, description of duties, beginning and ending de (month/year) of employment, and average hours worked per week. SF-50, Notificion of Personnel Action (if applicable for Eligibility): Most recent SF-50 if you are a current or former Federal employee Examples of approprie SF-50's include: Within grade increases the highest grade held; or Promotions with an effective de more than one year old; or SF-50's the highest grade held with an effective de more than one year old. Special Note for

Applicions:

To complete your applicion, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field. Your full resume/CV may be uploaded without page limition into the 'Other' document upload field. The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (VA) License CV/Resume Other (2) Performance Appraisal Professional Certificion Resume SF-15 SF-50/ Notificion of Personnel Action Transcript If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/15/2026 to receive considerion. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12945596 . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Expand Hide how to apply Agency contact informion Alan Stagg-Scalia Phone (228) 229-3031 alan.stagg-scalia@va.gov Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the USAJobs Help Center .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 04/27/2026 to 05/15/2026 Salary $102,766 - $133,599 per year Pay scale & grade GS 12 Locion 1 vacancy in the following locion: North Little Rock, AR 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBST-12945596-26-ARS

Control number 866809100