Program Director

Program Director Big Brothers Big Sisters of Southern Arizona Tucson, AZ Job Details Full-time $63,000

• $68,000 a year 19 hours ago Benefits 403(b) matching AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off 403(b) Life insurance Qualifications Spanish Teamwork Operations management Data reporting English Databases Bachelor's degree Team management CRM system proficiency Data-driven decision making Full Job Description Program Director Lead a Program That Changes Lives At Big Brothers Big Sisters of Southern Arizona, we believe every child has incredible potential—and the power of a caring, consistent mentor can help unlock it.

We are seeking a Program Director to strengthen and lead our mentoring programs, develop our team, and build the systems needed to deliver consistently excellent outcomes for youth. This is an opportunity for a leader who is excited to roll up their sleeves, build team capacity, and create a culture of accountability and growth. Why Join Us Build and shape a stronger team

• Lead, coach, and develop staff into a high-performing program team Create meaningful impact
• Help hundreds of youth gain confidence, stay engaged in school, and achieve brighter futures Drive real change
• Strengthen systems, improve workflows, and elevate program quality Be part of a pivotal moment
• With our new Mentoring Activity Center, we are expanding programs and reaching more youth than ever before Collaborate with community partners
• Work alongside schools and businesses across Southern Arizona Balance strategy with hands-on leadership
• Influence direction while staying connected to the work on the ground

Compensation & Benefits Salary:

$65,000

• $68000 starting salary annually, depending on experience

Health Benefits:

100% employer paid Medical insurance, life insurance, short and long term disability insurance, accidental death and dismemberment insurance

Paid Time Off:

Generous PTO package and paid holidays

Retirement:

401(k) plan with employer contribution

Professional Development:

Opportunities for training and growth within a national network

Work Environment:

Mission-driven, collaborative, and supportive team culture What You'll Do Program Leadership & Team Management Lead, coach, and develop a team of 8+ program staff Oversee daily program operations and ensure high-quality service delivery Foster a culture of accountability, teamwork, and continuous improvement Data, Performance & Strategy Monitor program performance using data, metrics, and reporting systems Identify challenges and implement solutions to improve efficiency and outcomes Ensure compliance with national standards, grant requirements, and child safety policies Provide strategic insight to leadership on program growth and capacity Program Quality & Growth Strengthen enrollment, match retention, and overall participant experience Establish benchmarks and systems that support program expansion Use data to drive decisions and improve outcomes for youth Hands-On Program Support Maintain a small caseload of high-priority matches Support enrollment, interviews, and match introductions as needed Assist staff with complex match situations and ensure child safety Community Engagement Build and maintain relationships with schools, businesses, and community partners Identify and develop new opportunities to expand program reach Fund Development Support Partner with the development team on events and community engagement Promote a culture of philanthropy within the program team What We're Looking For Required Qualifications Bachelor's degree (social services, education, or related field preferred) 3+ years of experience in human services or youth development 5+ years of supervisory or management experience Strong experience using data and reporting systems to drive decisions Experience working with CRM/databases (Salesforce or similar preferred) Key Skills Strong leadership and team development skills Excellent communication and relationship-building abilities Strategic thinker with strong problem-solving skills Ability to manage multiple priorities in a fast-paced environment Commitment to child safety and high-quality service delivery Preferred Nonprofit experience Bilingual (English/Spanish)

Additional Details Travel:

Local travel (10-15%) and monthly travel to

Safford, AZ Schedule:

Some evenings and weekends required

Work Environment:

Primarily office-based; occasional lifting up to 20 lbs What Success Looks Like In the first 6-12 months, the Program Director will: Strengthen team performance through clear expectations, coaching, and accountability Improve program workflows and operational efficiency Establish consistent use of data to track performance and outcomes Enhance match support quality and participant experience Build stronger relationships with key community partners Create a clear roadmap for program growth and sustainability

Pay:

$63,000.00

• $68,000.

00 per year

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person