Learning Program Manager

Bridge Strategy and Execution. Elevate Dealer Capability. Drive Measurable Impact. The Learning Program Manager serves as a key strategic partner for dealer training initiatives—ensuring programs are aligned to business objectives, dealer realities, and performance outcomes. Acting as the day‑to‑day client liaison , this role connects stakeholders across Sales, Operations, Marketing, and Field Teams to translate business needs into high-quality, performance‑driven training solutions. This is a highly visible role for someone who thrives in a fast‑paced environment, excels at stakeholder management, and is passionate about delivering learning programs that make a measurable difference in dealer performance. What You'll Do Serve as the Strategic Liaison Act as the primary day‑to‑day point of contact for dealer training initiatives, ensuring alignment between internal teams, stakeholders, and partners. Build strong relationships and maintain ongoing communication with business leaders, field teams, and program stakeholders. Translate Business Needs into Training Strategy Partner cross‑functionally with Sales, Operations, Field Teams, Marketing, and Leadership to understand business priorities and performance objectives. Translate those needs into clear, actionable training requirements and program direction. Ensure training solutions remain aligned with evolving business goals, dealer needs, and brand standards. Drive Program Quality & Execution Act as a steward of quality across all training initiatives, ensuring deliverables meet defined requirements and expectations. Review training outputs and collaborate with design and delivery teams to ensure consistency, accuracy, and effectiveness. Manage timelines, dependencies, and priorities across multiple initiatives simultaneously. Stakeholder Communication & Enablement Develop clear, compelling communications for training programs, including: Program overviews Launch communications Leadership updates Dealer‑facing messaging Confidently present program plans, timelines, and progress updates to diverse audiences—from executives to field and dealer stakeholders. Monitoring, Feedback & Continuous Improvement Coordinate feedback loops with stakeholders to evaluate program effectiveness and identify opportunities for improvement. Track issues, risks, and performance gaps, proactively driving resolution with cross-functional partners. Continuously refine training approaches based on feedback, business needs, and performance data. What Makes You a Great Fit Required Experience Strong understanding of the retail automotive industry . Minimum 5 years of experience in corporate or agency roles within the automotive space. Experience supporting or managing training, learning, or performance enablement programs . Understanding of adult learning principles and learning development processes.

Core Skills & Competencies Communication & Influence:

Confident engaging stakeholders at all levels, from field teams to executive leadership.

Strong Writing Skills:

Ability to create clear, concise, and compelling communications across multiple audiences.

Business Acumen:

Deep understanding of dealership operations, performance drivers, and customer experience dynamics.

Proactive Ownership:

Self‑starter who identifies needs, anticipates challenges, and takes action with minimal direction.

Organization & Execution:

Able to manage multiple priorities, timelines, and deliverables in a fast‑moving environment.

Collaboration:

Skilled at working cross‑functionally and influencing without direct authority to drive alignment and results. Why This Role Matters Dealer performance starts with capability—and this role ensures the right training programs are designed, delivered, and continuously improved to support real business outcomes. You will sit at the intersection of strategy, execution, and stakeholder alignment , making a direct impact on dealer success and overall program effectiveness.