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Client Advisory & Operations Intern

Job

Broad Arrow Group, Inc.

Los Angeles, CA (In Person)

Full-Time

Posted 2 days ago (Updated 10 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We're proud to be the world's largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We're committed to Never Stop Driving. Ready to get in the driver's seat? Join us! As a Client Advisory & Operations Intern, you'll support Broad Arrow Auctions' Client Development, Marketing, and Client Liaison teams by helping power the data, insights, and operational preparation behind our global auctions. You will gain hands-on experience in auction operations, client and specialist relationship management, and data analysis while developing a strong understanding of how a leading automotive auction business operates from pre-sale planning through post-sale execution. This internship is ideal for someone who enjoys working at the intersection of data, operations, and client engagement in a fast-paced, detail-driven environment. What you'll do Auction Operations & Preparation Support auctions by assisting with sale setup, timelines, and operational checklists Help prepare auction materials, internal reports, and client-facing documentation Assist with pre- and post-auction activities, including data validation and outcome tracking Collaborate cross-functionally with specialists, marketing, and client teams to ensure accurate and timely execution Data Management & Analysis Assist with data cleaning, refinement, and organization across internal systems and tools Support analysis of client, specialist, and auction performance data to identify trends and insights Help maintain and improve data accuracy for client records, inventories, and relationship tracking Contribute to reporting and summaries used by Client Development, Marketing, and leadership teams Client & Specialist Relationship Mapping Support relationship mapping between clients, consignors, buyers, and Broad Arrow specialists Assist with tracking client touchpoints, engagement history, and preferences Help identify opportunities to strengthen client engagement through organized data and insights Marketing & Client Development Support Partner with Marketing and Client Development teams to support campaign execution and targeting Assist with list segmentation, and analysis to support targeted outreach initiatives Support the creation and optimization of website content, including listing titles and supporting text Support media credential coordination and contact data entry/maintenance This might describe you Highly organized with strong attention to detail Comfortable working with data, spreadsheets, and systems; analytical mindset a plus Strong written and verbal communication skills Curious about how auctions, client advisory services, or luxury automotive businesses operate Able to manage multiple tasks and deadlines in a dynamic environment Interest in collector cars, enthusiast culture, or luxury markets is a plus Other things to note This is a summer internship role - July-August The position is based in Broad Arrow's Los Angeles office. There may be opportunities to support live auction activity depending on timing and need Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable. If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. #LI-Onsite
EEO/AA US
Benefits Overview Canada Benefits Overview UK Benefits Overview If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. We are a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 800,000 who can't get enough of cars. We are a rapidly growing company that values a winning, values-driven culture. We provide meaningful work for, and invest in, every single team member.