Testing Coordinator

Testing Coordinator FHCRC Riverside, CA Job Details Full-time $40,000 - $49,000 a year 3 hours ago Benefits Health insurance Paid time off Qualifications Bilingual Civil rights Individual / group counseling Microsoft Excel Microsoft Access Phone communication Fair Housing regulations Microsoft Publisher Sociology Working with individuals experiencing homelessness Driver's License Bachelor's degree Contracts Landlord-tenant law Full Job Description Fair Housing Council of Riverside County, Inc.

Testing Coordinator Position:

Testing Coordinator Report to:

FHIP Program Manager General Responsibilities:

The Fair Housing Testing Coordinator conducts the Fair Housing Testing Program, which includes:

• Recruiting and training testers
• Assigning and coordinating tests
• De-briefing testers
• Screens intake calls
• Provides information to consumers about fair housing laws
• Investigates potential cases
• Assists consumers with complaints
• Prepares programmatic reports
• Conducts presentations on Fair Housing Laws
• Conducts Landlord/Tenant and Fair Housing intakes

Specific Responsibilities:

• Work directly with the Program Manager to implement Testing Program
• Attend required or necessary skill level training
• Maintain complete and accurate current listing of tests and workshops conducted, as well as testers trained
• Develop and maintain a current database on trained testers, tests conducted and other pertinent data
• Assist with the development and distribution of information about the Testing Program (i.e., flyers, brochures, which list the eligibility requirements, expectation and obligations of approved participants, etc.)
• Assist with scheduling and conducting Tester Trainings
• Generate test assignments
• Coordinate, dispatch, and debrief testers
• Review and analyze test data
• Prepare precise and concise written reports
• Create partnerships with local organizations
• Interact effectively and professionally with all persons at all times
• Be able to travel and work evenings or weekend hours
• Conduct formal and informal community networking
• Conduct presentations to community groups and organizations about the Fair Housing Program
• Keep accurate documentation to produce monthly, quarterly, bi-annual, annual reports and other periodic reports
• Maintain appropriate confidentiality
• Handle sensitive issues with tact and professionalism
• Counsels by conducting intakes on landlord-tenant relations, and discrimination cases; responds to inquiries and complains in person, on phone and via correspondence; interviews and counsels disputing parties, recommends solutions and documents actions taken.

Requirements:

• Fair Housing experience
• Commitment to civil rights and advocacy
• Excellent organizational aptitude
• Have experience and possess excellent skills in case assessment and management
• Excellent oral and written communication skills
• Excellent telephone etiquette
• Counseling skills
• Knowledge of computer: Microsoft Office, Excel, Access, Power Point, Publisher and Word
• Knowledge of rental market (contract, lease agreements, month-to-month rental agreements, and federal guidelines for low to moderate income)
• Be able to conduct small and large group presentations
• Be able to work with diverse groups
• Be a self-starter and function with minimal supervision
• Possess and maintain valid California Driver's License and auto insurance
• Possess a reliable form of transportation

Education, Training and Experience:

• Must be willing to take and pass the HUD Certification Exam
• Bachelor's Degree in Psychology, Sociology, Urban Studies, or directly related field plus a minimum of one year of full time experience chiefly involving counseling and the investigation of compliance with federal/state legislation.
• One year full time work experience involving counseling or investigating fair housing complaints
• Bilingual (E/S) capability helpful.

Job Type:

Full-time Pay:

$40,000.00 - $49,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person