Job Description
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
Who We Are:
At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. The Part You'll Play:
Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails… This position is responsible for supporting participants by utilizing assigned program assessments or program model. Depending on assigned role, utilizes a variety of evidence-based practices to help participants navigate the resources needed to become healthy, stable, safe, and housed. ESSENTIAL DUTIES AND RESPONSIBILITIES
Become trained and/or certified in all of the Connections continuum programming, curriculum or practice, and conduct duties in accordance to fidelity standards, grant requirements and program guidelines. Make initial contact, via internal or external referral source, with participant/family to present available services and provide referrals and/or concrete support through one-on-one meetings, home visits, and/or phone contact. Attend selection meetings for individuals and families entering housing programs. Upon enrollment, create a working file with all necessary documentation; assist participant/families in developing their individualized goal/plan. Administer all required assessments and screenings with individuals/families. Refer individuals/families to external services and resources when the needs are outside the scope of Navigator's professional training. Create and maintain accurate and timely contact notes and enter timely data in appropriate program databases per program/grant regulations. Successfully utilize data entry for Medicaid billing. Collaborate with relevant agencies to assist participants with meeting goals. Plan, advertise, and implement lessons and activities based on specific program curriculum requirements. Accompany, facilitate, and/or attend meetings/staffing with other court, school, medical, and/or legal related agencies. Provide or brainstorm ideas regarding transportation, as needed. Facilitate screenings for behavioral health, health, resource needs to complete appropriate documentation and processes as needed or if required by program. May share "lived" experience with participants/families by modeling effective personal interactions and behaviors, advocating for and supporting individuals, sharing personal experiences, mentoring individuals, and helping to build natural supports, if applicable. Facilitate a POD (Positive Outreach Development) education group. GENERAL DUTIES AND RESPONSIBILITIES
Develop and maintain up-to-date knowledge and information on programs and community resources. Obtain necessary and ongoing training for services being provided. Participate in trainings, meetings, and Hilltop required activities. Other duties as assigned. POSITION REQUIREMENTS SKILLS AND ABILITIES
Excellent verbal and written communication skills Excellent interpersonal and customer service skills to include positive healthy professional boundaries Strong analytical and problem-solving / crisis management skills Operate a motor vehicle More Specifically, In This Role We Request:
This position requires some specific skills that we hope you can bring. EDUCATION & EXPERIENCE
Two years of college or equivalent related work experience; or equivalent combination of education and experience. Two years of lived experience (i.e., housing insecurity, behavioral health, food insecurity, member of LGBTQ+ community, survivor of violence, experience in custody of DHS/DYS, disability, and/or recovery from addiction, etc.) is preferred. CERTIFICATES, LICENSES & REGISTRATIONS CPR
Certificate/First Aid Certificate (preferred) Certificate from Crisis Prevention Institute (CPI) Training (preferred) Valid Colorado Driver's License Now Tell Us About You:
Here's your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 05/29/2026. Before you join the Hilltopper Community:
Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community. CLEARANCES & HEALTH REQUIREMENTS
The following background checks are conducted by Hilltop Community Resources:
Hilltop Criminal Background Check Sex Offender Registry Driving Record Department of Health and Human Services Office of Inspector General (OIG) Exclusion List BIU Clearance Non-Facility Fingerprint Card Non-Facility TRAILS (Child Abuse Registry) Influenza Vaccination (recommended) Any other required vaccination Perks and Benefits to Sweeten the Pot:
Competitive Pay and Benefits The starting wage range for this role is $22.00 to $23.10 per hour. Check out our full benefits package here: https://hilltoppers.htop.org/wp-content/uploads/sites/107/2025/07/Copy-of-Benefit-Guide-FINAL-DRAFT-Updated_7.8.25-Compressed.pdf The starting wage range for this role is $22.00 to $23.10 per hour. Check out our full benefits package here: https://hilltoppers.htop.org/wp-content/uploads/sites/107/2025/07/Copy-of-Benefit-Guide-FINAL-DRAFT-Updated_7.8.25-Compressed.pdf Part-time and full-time schedules that can fit your needs. The schedule for this specific position is part-time schedule of Monday through Friday 8:00 a.m. to 5:00 p.m. Professional and personal development opportunities for all employees A supportive and inclusive work environment Meaningful work that makes a positive impact in the community and lives of others The schedule for this specific position is part-time schedule of Monday through Friday 8:00 a.m. to 5:00 p.m. Professional and personal development opportunities for all employees A supportive and inclusive work environment Meaningful work that makes a positive impact in the community and lives of others Driver License Crisis Prevention Trng CPR/First Aid Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
