Program Specialist (Civil Case Manager)

Program Specialist (Civil Case Manager)

THE 20TH JUDICIAL CIRCUIT OF FLORIDA

Fort Myers, FL Job Details $47,981.04 a year 1 day ago Benefits Paid holidays Tuition reimbursement Paid time off Loan forgiveness Retirement plan Qualifications Computer operation Report writing Computer literacy Writing skills Databases Decision making Legal research Typing Productivity software Legal case management Civil law Full Job Description Description

WHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT?

Great working environment Growth and Development Opportunities Competitive Benefits Package Paid Time Off (Vacation and Sick) Public Service Loan Forgiveness Qualifying Employer Tuition Assistance Paid Holidays Retirement Plan Options 457 Deferred Compensation Plans SUMMARY This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director. Primary responsibilities of a Program Specialist (Civil Case Manager) include the following: (1) Court case management (2) Case monitoring and coordination (3) Case research and statistics (4) Other duties as assigned. Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. (1) Court Case Management Conduct Case Management Conferences and facilitate Civil cases in Court Process and prepare court Orders Prepare other Orders as determined by the Judge Monitor Compliance with Court Orders Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone Respond in a timely manner to inquiries from all parties directly related to case Provide litigants with information as to other resources available through the court system or elsewhere (2) Case Monitoring and Coordination Query various data bases to determine the status of cases Consult the Civil Manager and the Civil Director when necessary Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets (3) Case Research and Statistics Maintain accurate and detailed records of all pleadings processed Prepare monthly case management reports to determine Court performance (4) Other Duties as Assigned Perform other duties as assigned Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

Court practices and procedures that relate to Circuit Civil Case Types Court programs and community resources Florida civil law statutes and Civil Rules of Procedure Court procedures and understanding of basic legal terminology Differentiated case management techniques and case processing time standards Ability to: Apply organizational skills and independent case analysis Make differentiated case management decisions Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies Conduct legal research and compose concise reports and executive summaries. Exercise discretion and maintain confidential information Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary Work under constant pressure in a fast-paced office environment Read, analyze and interpret detailed instructions, correspondence, and memos Read and write case management reports, correspondence, and statistical reports Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Type 30 cwpm preferred Work effectively as an individual and/or a team member Self-proofread and correct work product Maintain consistent and regular attendance pursuant to policy Work the designated hours pursuant to position requirements Skill to: Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases Supplemental Information EDUCATION and/or

EXPERIENCE

Bachelor's degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis. Two years of professional, administrative, and/or analytical-related work experience preferred

SUPERVISORY RESPONSIBILITIES

None

CERTIFICATES, LICENSES, REGISTRATIONS

None