Job Description
HR Program Specialist Hornblower - 3.5 Orlando, FL Job Details Full-time 6 hours ago Qualifications VLOOKUP function Bachelor's degree Content creation for professionals Productivity software Excel data analysis Full Job Description Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Summary:
The HR Program Specialist is a junior position within our Corporate Human Resources Department who supports the coordination, and administration of HR programs and initiatives across Hornblower Group's diverse portfolio of maritime hospitality and transportation operations. This role serves as a key contributor to talent and organizational effectiveness functions including performance management, learning & development, compliance training, and employee engagement, helping ensure consistency and quality across all business segments. Responsibilities:
Performance Management Support the administration of performance review cycles, including goal-setting, mid-year check-ins, and annual reviews in Dayforce Maintain and update performance management documentation, forms, and process guides Assist in tracking completion rates and following up with managers on outstanding reviews Help coordinate pilot programs and cross-functional cohorts for new HR initiatives Learning & Development Support the development, scheduling, and logistics of learning programs, workshops, and training sessions Assist in updating learning content, slide decks, facilitator guides, and participant materials Track course completions, generate training reports, and maintain learner records in the LMS Build and manage tracking spreadsheets and dashboards (Excel/Dayforce) to monitor renewal status and identify overdue completions Coordinate with managers to ensure timely completion of mandatory training and follow up on gap HR Communications & Projects Support project coordination for HR initiatives, tracking milestones and deliverables Assist in reporting on our employee recognition and reward program Assist in the creation of toolkits, job aids, and resources for managers and employees Contribute to competency framework development and other strategic talent projects as assigned Qualifications:
Required Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field 5 years of professional experience in HR, People Operations, or a related function (internships and co-ops considered) Proficiency in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUPs, data formatting) and PowerPoint Strong written communication skills; able to draft clear, professional HR content High attention to detail and comfort managing multiple tasks in a deadline-driven environment Collaborative mindset with a willingness to learn and adapt in a fast-paced, multi-site organization Preferred Exposure to an HRIS or HCM platform (Dayforce experience a strong plus) Familiarity with LMS platforms and eLearning content management Experience in hospitality, maritime, transportation, or multi-location service industries Knowledge of DOT compliance requirements or other regulated training environments Basic understanding of adult learning principles or instructional design The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
