Academic Program Specialist

Academic Program Specialist University of South Florida - 4.1 Tampa, FL Job Details Full-time $40,000 a year 1 hour ago Benefits Health insurance Dental insurance On-the-job training Life insurance Retirement plan Qualifications High school diploma or GED Full Job Description This position serves as the first point of contact for both national and international prospective students regarding our programs. It provides information and guidance to students, prospective students, and academic advisors, while also offering administrative support to students, faculty, and staff on course management, degree requirements, policies, and procedures. Key duties include handling course permits, managing the course schedule in Banner, and coordinating administrative coordination for assigned undergraduate programs. Additionally, the role involves preparing letters of intent, appointment forms, and tuition waivers for new and returning graduate students. Due to the demanding nature of this position, the ideal candidate will be a self-starter, flexible, and able to reprioritize tasks as needed. They should be aligned with our goal of supporting support student success, feel comfortable asking questions, suggesting solutions, and working within strict deadlines. This is specialized administrative work performed under general supervision. The responsibilities can be learned through on-the-job training by someone eager to develop their skills with minimal instruction. Therefore, excellent organization, time management, and strong oral and written communication skills are essential for success in this role.

Hiring Salary:

$40,000 annually

Responsibilities:

Supports student administration through preparation of tuition waivers, processing course permits, maintaining student files and records, conducting graduation checks, and fulfillment of other student-related administrative requirements. Supports department or college recruitment and admissions process. May be responsible for administration of a direct admission graduate program. Prepares correspondence and mailings to applicants and prospects, maintains applicant records, and organizes information for review by faculty. Communicate with students regarding academic programs, prerequisites, and course selection. Notifies students with substandard academic grades and issues. Schedules appointments and prepare student files for advising. Provides support for instruction through administration of course syllabi, class materials, exams, course evaluations, processing course schedules, maintaining course inventory, etc. Enters information into

BANNER/OASIS

student database system. Fulfills administrative requirements for appointment of graduate and teaching assistantships. Create informational materials, recruitment brochures, and web site content describing departmental programs. Coordinates orientation for new students. Arranges and coordinates travel for department staff, faculty, and incoming guests and speakers. Performs other administrative duties as assigned in support of the academic mission of the department.

Minimum Qualifications:

This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu . Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under

Federal Employment Laws :

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.