Non-Profit Operations Program Coordinator

Family Bridge Inc. seeks a highly organized, community-focused, and results-driven Non-Profit Operations & Program Coordinator to oversee the day-to-day operations of the organization while supporting the planning, implementation, and evaluation of community programs and outreach initiatives. The Operations & Program Coordinator will serve as a key member of the leadership team responsible for ensuring operational excellence, volunteer engagement, program effectiveness, compliance, donor stewardship, and community partnerships. This role will help advance Family Bridge Inc.'s mission of improving the quality of life for local residents through food assistance, community outreach, senior engagement, and family-centered programming. Key Responsibilities -

Program Management:

Coordinate and oversee all Family Bridge programs and community initiatives. Manage weekly food pantry operations and distribution schedules. Coordinate senior engagement activities, educational workshops, and community events. Monitor program outcomes and prepare impact reports. Develop and implement new community outreach initiatives.

Operations Management:

Manage daily organizational operations and administrative activities. Maintain operational policies, procedures, and organizational records. Coordinate facility operations and inventory management. Ensure compliance with nonprofit regulations, grant requirements, and organizational policies. Support strategic planning and organizational development efforts.

Volunteer Management:

Recruit, train, schedule, and supervise volunteers. Develop volunteer engagement and retention strategies. Maintain volunteer records and service hours. Conduct volunteer orientations and recognition activities.

Community Partnerships:

Build and maintain relationships with community organizations, businesses, faith-based organizations, schools, and local government agencies. Coordinate partnership opportunities and collaborative programs. Represent Family Bridge Inc. at community meetings and events.

Development & Fundraising Support:

Assist with grant research and grant application preparation. Support fundraising campaigns, sponsorship development, and donor relations. Maintain donor databases and acknowledgment processes. Assist in planning fundraising events and community engagement activities.

Reporting & Data Management:

Track program participation and service delivery metrics. Prepare monthly and quarterly reports for leadership and funders. Maintain accurate records of beneficiaries, volunteers, donors, and community partners. Assist with annual reporting requirements.

Financial & Administrative Support:

Assist with budget tracking and program expenditures. Coordinate purchasing and inventory management. Support financial documentation and grant compliance activities.

Qualifications Required:

Bachelor's degree in Nonprofit Management, Public Administration, Social Work, Business Administration, Community Development, or a related field. Minimum of 3 years of nonprofit, community services, program coordination, or operations experience. Strong project management and organizational skills. Excellent written and verbal communication skills. Experience working with volunteers and community stakeholders. Proficiency in Microsoft Office Suite and database management systems. Valid driver's license and reliable transportation.

Preferred:

Experience with grant administration and compliance. Knowledge of food assistance programs and community outreach services. Experience with donor management software and CRM systems. Bilingual abilities are a plus.

Competencies:

Leadership Community Engagement Relationship Building Problem Solving Project Management Time Management Strategic Thinking Cultural Competency Data Analysis and Reporting Physical Requirements:

Ability to lift up to 30 pounds. Ability to participate in community events and food distribution activities. Occasional evening and weekend work required.

Compensation & Benefits:

Competitive salary commensurate with experience. Professional development opportunities. Community impact and leadership growth opportunities. Flexible work environment.

Equal Opportunity Statement:

Family Bridge Inc. is an Equal Opportunity Employer committed to fostering an inclusive workplace that values diversity and community engagement. About

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