DMV - Program Coordinator IV

Agency Dept of Transportation Division Human Resources Job Classification Title Program Coordinator IV (NS) Position Number 60014983 Grade NC14 About Us It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work Pending OSHR Approval The position serves as the Chief of Staff to the Chief Operating Officer (COO) of the North Carolina Division of Motor Vehicles, providing strategic coordination and managerial support of the administration of major functions within the DMV during a period of significant transformation. This role has responsibility for key components of the NCDMV Strategic Plan which will establish the Division as a modernized, data-driven, employee-empowered organization committed to customer service excellence. Work is performed independently under the supervision of the DMV Chief Operating Officer and involves organizational development and planning, operational support and problem-solving, project leadership, programmatic and policy review, regulatory compliance, budget analysis, and other related responsibilities as required. This position serves on the NCDMV leadership team and functions as a liaison between NCDMV senior management and the public, Legislators, and other stakeholders. Additional Expectations The following attributes will be helpful in performing the functions of this position:

• A strong commitment to customer-focused service delivery
• Ability to create a collaborative, employee-empowered work environment
• Ability to exercise judgement in establishing, interpreting, and applying policies and procedures
• Demonstrated commitment to accountability, data-driven decision-making, and professionalism

Knowledge Skills and Abilities/Management Preferences Salary Grade and Salary Range:

NC20 $70,478 - $123,336 Management prefers applicants with the following: Knowledge of management principles, process improvement, and problem-solving techniques Demonstrated leadership experience directing others to resolve business problems that affect multiple functions or disciplines Demonstrated ability to prioritize and manage multiple responsibilities in a dynamic work environment Demonstrated ability to communicate complex information to diverse audiences, verbally and in written format Skill in program development, implementation, analysis, and evaluation Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Andriette Dana Clifton Email:

DOT-WorkdayJobRecruitment@ncdot.gov North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.