Program Specialist

Program Specialist ATA Services Inc Kaneohe, HI Job Details Full-time $50 an hour 1 day ago Benefits Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance Life insurance Qualifications Ophthalmology patient education Record keeping Social services Empathy Customer complaint resolution Full Job Description Our client Hawaii State Hospital is seeking program specialist to help ensure that patients' legal rights, health, and dignity are respected and protected. The primary purpose of this position is to provide specialized patient advocacy services. Duties and responsibilities include (but are not limited to):

• Ensuring adherence to healthcare laws, regulations, and patient rights standards.
• Educating and informing patients and staff about their rights and responsibilities.
• Participating in and contributing to meetings, investigations, etc. to address and resolve patient grievances or concerns.
• Working across multiple sections/units to ensure rights are upheld across the hospital.
• Maintaining system that documents records of cases, complaints, and actions.

Skills and Qualifications:

• Knowledge of applicable healthcare regulations and patient rights standards.
• Excellent interpersonal and communication skills.
• Willingness to accept and carry out special assignments and additional duties when requested.
• Compassion, empathy, and respect for patients' autonomy.
• Education and experience in healthcare, social services, or advocacy work preferred.

ATA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Pay:

$50.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Vision insurance

Work Location:

In person