Qualified Residential Treatment Program Coordinator

Qualified Residential Treatment Program Coordinator Hephzibah Children's Association - 3.8 Oak Park, IL Job Details Full-time From $58,000 a year 1 day ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Qualifications Staff supervision Management Working with individuals with disabilities Professional ethics Social service program staff supervision Driver's License Working with children Bachelor's degree Health insurance knowledge Working with children with disabilities Full Job Description We are seeking a Residential Coordinator to serve as frontline program leaders who will be responsible for staff supervision, milieu management, and the consistent delivery of high-quality care across both residential units. This role oversees Residential Supervisors and Residential Counselors while maintaining accountability for daily program operations, youth care, staff performance, and overall program safety. Responsibilities are carried out in accordance with agency mission and values, DCFS Licensing Standards, Medicaid requirements, and Council on Accreditation (COA) standards.

ESSENTIAL RESPONSIBILITIES

Provide leadership and oversight of daily residential operations across program units Supervisor, coach, and support residential supervisors and residential counselors Promote a structured, therapeutic, and trauma-informed environment for youth Collaborate with clinical and multidisciplinary teams to support treatment planning and youth outcomes Ensure compliance with documentation, Medicaid, DCFS, and COA standards Support crisis intervention, behavioral management, and risk reduction efforts Assist with staffing coordination, scheduling, and operational coverage needs Participate in on-call rotation and provide leadership support during evenings, weekends, and emergencies Participate in Quality Improvement and program development initiatives

QUALIFICATIONS

Bachelor's degree in human services or a related field required, or at least five years of experience in a child welfare services position, including a minimum of two years of supervisory experience. Experience working with special needs children required. Must possess excellent written and verbal communication skills, strong leadership and organizational skills, ability to work independently, and ability to work effectively with staff, children, parents, volunteers, oversight agencies and the public. Requires continual attention to detail, establishing priorities and meeting deadlines, ability to work well under pressure, and ability to manage multiple tasks and demands. Requires good judgment and decision-making skills and high ethical standards. Must be willing to work flexible hours and be available for emergencies. Must hold a valid Illinois driver's license and must pass the DCFS background check clearance. Hephzibah Children's Association is an equal opportunity employer. We welcome qualified applicants from all backgrounds to apply. We value, advocate for and support inclusion throughout our organization. We embrace a respectful, multicultural, environment for employees and the people we serve.

Job Type:

Full-time Pay:

From $58,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Education:

Bachelor's (Preferred)

Experience:

supervisory: 1 year (Required)

License/Certification:

Il drivers license (Required)

Work Location:

In person