Program Manager Moving, Installation, Warehousing & MAC

Program Manager -

Moving, Installation, Warehousing & MAC Location :

Downtown Indianapolis, IN (Fully Onsite)

Salary :

$85,000 - $95,000 + up to 10% annual bonus Planes Companies is seeking a dynamic Program Manager to lead a large-scale, high-visibility commercial moving, installation, warehousing, and MAC (Moves/Adds/Changes) program supporting a major pharmaceutical client in downtown Indianapolis. This is a hands-on leadership role responsible for driving operational excellence, customer satisfaction, and strategic growth across a well-established, on-site team. What You'll Do Serve as the primary relationship owner and trusted advisor to a key enterprise client Lead, develop, and scale a multidisciplinary on-site team including project managers, coordinators, warehouse staff, and field crews Drive program performance by aligning operations to customer goals, timelines, and service expectations Oversee planning, scheduling, budgeting, and execution of projects and services Implement and standardize processes, SOPs, and continuous improvement initiatives Partner cross-functionally with internal teams (finance, safety, HR, operations) to ensure compliance and performance Manage vendor relationships, contracts, and service delivery to maintain quality and cost efficiency Monitor financial performance, forecasting, and profitability across the program What You Bring 5+ years of experience in B2B relationship management and/or account leadership Background in commercial moving, furniture, FF&E logistics, facilities, or construction services Proven experience leading teams and managing complex projects in fast-paced environments Strong financial acumen including budgeting, forecasting, and margin management Exceptional communication and stakeholder management skills Ability to drive process improvement, accountability, and team performance Bachelor's degree in Business, Project Management, Facilities, or a related field preferred Why Join Planes? Competitive base salary plus annual bonus opportunity Comprehensive health benefits including medical, dental, and vision Health Savings Account (HSA) option with company match 401(k) with company match Paid time off, sick time and holidays Career growth and advancement opportunities Collaborative, team-driven culture focused on excellence and innovation