Program Specialist, Law Clinic

Provide high-level support to program administration for the Stuart H. Smith Law Clinic, Gillis Long Poverty Law Center, the Externship Program, and the Medical Legal Partnership.. Key duties include management of front desk operations, building and technology systems oversight, maintenance of electronic and physical case management systems, reimbursements preparation, and communications and marketing strategies. In coordination with administration, the position will also research, develop, and implement new justice programs through the Gillis Long Poverty Law Center. Manage the front desk operations for the Broadway Building. Coordinate communications for all College of Law Centers housed in the building. Ensure timely acceptance of legal service. Hire, supervise, and manage timesheets of front desk student workers. Serve as social media and digital content manager for the Centers and communications and marketing liaison with Law marketing. Manage electronic and hard file case management systems. Process incoming applications for legal services through Clio Grow, the Stuart H. Smith Law Clinic's intake management system. Design and implement new justice programs through the Gillis Long Poverty Law Center. Serve as assistant building manager by working closely with Facilities and Information Technology to address any issues. Manage reimbursements/bills related to the work of the Centers. Prepare petty cash parking reimbursements for externs. Draft and circulate all contracts and memoranda of understanding for the Gillis Long Poverty Law Center and The Externship Program. Manage control trial for the Medical Legal Partnership including communications with the Harvard Access to Justice Lab for the control trial. Research grant opportunities for the Centers. Plan and host social justice events for the Centers, including the annual Gillis Long Public Service Awards. B)

Additional Responsibilities:

Perform other duties as assigned by administration. Bachelor's degree required. Minimum 4 years of experience in program management, event planning experience and Spanish-speaking preferred. Experience with data analysis and program development. Proficient in Microsoft Office and Google Suite (i.e. Drives, Forms, Sheets, Docs, Calendar). Must have aptitude to quickly learn Loyola-specific technologies and programs including, but not limited to Drupal, Canvas, Clio, and Concur - and adapt as those and other office technologies evolve. Proficiency in web editing platforms is preferred. Strong organizational skills. Must have experience keeping a calendar to manage work repeated from cycle to cycle throughout the year. Must possess the ability to create systems and processes for repetitive work and projects. Must be detail-oriented and able to perform work with a high degree of self-initiative, accuracy, and speed. Must be able to process requests and assignments quickly and accurately, while managing a high volume of visitors to the centers. Excellent communication and writing skills. This includes excellent telephone and e-mail etiquette and superior proofreading skills. Must be able to compose grammatically correct and properly formatted routine business correspondence. Must be conscientious, mature, polite, timely, professional, a team player, and a self-starter.

PHYSICAL REQUIREMENTS

Mental and physical energy are required to deal with multiple duties and substantial assignments. Must be able to maintain a consistent level of energy throughout the workday. Must be able to maneuver, not necessarily lift, boxes that contain supplies. Ability to perform job duties with or without reasonable accommodations.