Disaster Relief Case Coordinator

Summary Catholic Charities of Acadiana is seeking a compassionate, organized, and mission-driven Disaster Relief Coordinator to support individuals and families impacted by disasters across Acadiana. This role leads disaster recovery and housing stabilization efforts through homeowner assessments, project coordination, volunteer engagement, and program data tracking-helping vulnerable households recover, rebuild, and regain stability. Working closely with staff, volunteers, and community partners, the Coordinator ensures services are delivered efficiently while maintaining accurate case records and program reporting. Rooted in our mission of service, dignity, and compassion, this position offers the opportunity to make a direct and meaningful impact in times of crisis-restoring hope and strengthening communities across Acadiana. If you are passionate about serving others, thrive in a fast-paced environment, and want to make a tangible difference, we encourage you to apply. Key Responsibilities Homeowner AssessmentsCase Coordination Conduct homeowner assessments to evaluate disaster-related damages and determine eligibility for assistance Perform fieldwork including taking photographs, documenting damages, and conducting basic measurements Review assessment findings with internal teams to determine project scope and feasibility Communicate regularly with homeowners regarding application status, timelines, and next steps Maintain organized and accurate case files for each household served Project Coordination Coordinate emergency and long-term recovery projects such as tarping, muck outs, mold remediation, and critical home repairs Schedule and support staff and volunteers completing repair work Monitor project progress and assist with resolving challenges Track project scopes, timelines, and completion status Volunteer Coordination Schedule and support volunteers assisting with assessments and recovery work Provide guidance, expectations, and documentation support for volunteers Maintain consistent communication regarding scheduling and program needs Data ManagementReporting Utilize Salesforce to track homeowner data, assessments, case progress, and outcomes Maintain accurate records of services provided and households served Generate reports for internal leadership, grant tracking, and program evaluation Track program impact across multiple parishes Program Support Assist with implementation of disaster recovery and housing repair initiatives Participate in program planning and internal team discussions Collaborate with community partners and long-term recovery groups Support development of internal processes and workflows to improve efficiency Maintain a clean, organized, and professional work environment Perform other duties as assigned Job Qualifications Bachelor's degree in a related field preferred Experience in disaster recovery, housing programs, nonprofit services, or program coordination preferred Experience with Salesforce or similar data management systems Strong organizational, time management, and communication skills Ability to manage multiple cases and projects simultaneously Ability to assess property conditions and identify repair needs Strong attention to detail and documentation skills Adaptable and responsive to urgent and changing needs Comfortable performing fieldwork, including site visits and basic measurements

Job Specifications Medium:

Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.

Job Type:

Full-time Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Retirement plan Vision insurance