Program Coordinator - FHC

Overview

POSITION SUMMARY

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects. Responsibilities

ESENTIAL FUNCTIONS

Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures. Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards. Coordinate and monitor assigned program activities. Lead small projects in collaboration with the Director or designee. Review and analyze data relating to program effectiveness. Prepare for meetings including developing agendas and collecting material for distribution Coordinate follow up as necessary after meetings with internal and external participants Works closely with Director(s) in the planning and development of activities in a timely and efficient manner Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders. Update the Director or designee on issues or challenges related to program administration in a timely manner. Recommend alternative courses of action and implement changes when necessary. Participate in the evaluation and implementation of changes in program processes, and ensure that proper procedures are followed. Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files. Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations Develop and maintain time schedules for program staff, project events and office activities Qualifications

REQUIRED QUALIFICATIONS

Bachelor's Level Degree or equivalent in Business Administration or related field 0-1 years of office experience Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making Proven experience in managing budgets, maintaining record systems, and administering management practices Ability to work in a team and meet performance deadlines in a dynamic environment. Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel Proficient in Microsoft Office products Demonstrated ability to work appropriately with confidential information.