Program Director

Program Director

LATIN AMERICAN HEALTH ALLIANCE - 2.0

Worcester, MA Job Details Full-time $60,000 - $75,000 a year 15 hours ago Benefits Continuing education credits Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Qualifications CPR Certification Driver's License First Aid Certification Full Job Description

PROGRAM DIRECTOR

Residential SUD \ Hector Reyes House (HRH) Latin American Health Alliance 27 Vernon St, Worcester, MA 01610

Reports To:

Executive Director Salary:

$60,000 - $75,000/year (Negotiable depending on experience)

About Our Organization:

The Latin American Health Alliance (LAHA) is a dedicated non-profit organization based in Central Massachusetts, focused on improving the health and well-being of underserved communities, particularly Latinx population. We provide culturally sensitive addiction recovery services, healthcare access, and educational support. Our mission is to foster long-term health, stability, and empowerment, promoting sustainable solutions for individuals facing significant challenges related to substance use disorders.

Why This Role Matters and What It Offers You:

This is a senior leadership opportunity to shape programmatic culture at one of Central Massachusetts' most mission-driven residential recovery programs. You will lead a dedicated multidisciplinary team, influence program design and policy, and make a measurable difference in the lives of Latino men on the path to recovery. LAHA provides organizational support including ongoing professional development funding, CEU reimbursement, collaborative executive leadership, and a team deeply committed to culturally responsive care.

ESSENTIAL DUTIES & RESPONSIBILITIES

Oversee all daytoday operations of Hector Reyes House, ensuring a safe, structured, and recoveryoriented residential environment Ensure full compliance with BSAS regulations, licensing requirements, and program standards; maintain readiness for audits and site reviews Lead and supervise program staff, including hiring, onboarding, scheduling, performance management, and ongoing staff development Ensure appropriate staffing coverage across all shifts, including nights and weekends as needed Maintain accountability for client records, documentation, and program reporting, ensuring accuracy, completeness, and timeliness Oversee and respond to incidents, behavioral issues, and crisis situations, in coordination with clinical staff and leadership Ensure consistent delivery of structured daily programming and recovery supports for residents Monitor program performance, client outcomes, and identify areas for improvement Own and oversee all credentialing, funding, and insurance submission processes, ensuring they are completed accurately, fully compliant, and on time Serve as primary liaison to BSAS, referral sources, and external partners, maintaining strong relationships and referral pipelines Develop and strengthen community partnerships, particularly with Latinoserving organizations Oversee program budgets, resource allocation, and operational needs in coordination with leadership Qualifications Bachelor's degree or equivalent experience in Administration, Business, Public Administration, Social Services Management, or related field required Demonstrated experience in program administration or operations leadership Experience in residential or human services settings preferred Strong leadership, organizational, and problemsolving skills Ability to manage complex operations and multiple priorities simultaneously Excellent communication skills in multicultural environments Valid driver's license and reliable transportation required CPR and First Aid certifications required

BENEFITS & WORK ENVIRONMENT

✓ Health / Dental / Vision Insurance ✓ CEU Reimbursement ✓ Generous Paid Time Off ✓ Professional Development Opportunities ✓ 401(k) Plan