Program Coordinator

Program and Volunteer Coordinator Job Description (28 hours) About NAMI Howard County NAMI Howard County is a trusted community resource dedicated to improving the lives of individuals and families affected by mental illness. We provide free education programs, support groups, and outreach throughout the county — powered by passionate staff, volunteers, and community partners. Position Overview We are seeking a compassionate, organized, and mission-driven Program & Volunteer Coordinator to support our signature NAMI programs, manage volunteers, and strengthen community relationships. This role blends program coordination, outreach, and people-centered engagement.

Job Description:

This is a part-time hybrid position performed in the NAMI HC office along with teleworking (after a probationary period). Position requires flexible hours and includes occasional weekends and evenings. Requires regular participation and attendance at community events and meetings as they occur.

Key Responsibilities:

Program Coordination Recruit, manage, and support participants and facilitators for NAMI programs: Family-to-Family, Peer-to-Peer, Basics (2x/year) Family Support Groups (3 monthly groups) Peer Support Groups (2 groups, 1-2x/month) In Our Own Voice (IOOV) presentations (ongoing) Ending the Silence (ETS) presentations (as requested) Submit monthly program reports to NAMI Maryland and NAMI National. Serve as liaison to NAMI Maryland for trainings, updates, and monthly coordinator calls. Maintain relationships with community partners including On Our Own, Humanim, Way Station, local hospitals, the Detention Center, and Grassroots. Attend meetings with county agencies, HCPSS, and mental health professionals. Volunteer Management Recruit, coordinate, and support volunteers for programs and outreach events. Review applications, maintain the volunteer database, and collaborate with staff on volunteer needs. Track volunteer hours and assist with developing a Volunteer Recognition program. General Responsibilities Participate in NAMI HC events, including occasional evenings and weekends. Provide information, support, and referrals to callers and walk-ins via the Resource Line. Perform additional duties as assigned by the Executive Director.

Qualifications:

Required Bachelor's degree in a related field or 3+ years of program/volunteer management experience. Excellent written and verbal communication skills. Strong interpersonal skills and comfort working with diverse personalities. Proficiency in Microsoft Office and Google Suite. Knowledge of Howard County resources preferred. Desired Familiarity with NAMI programs and mental health challenges. Passion for mental health advocacy and empathy for individuals and families. Ability to work independently, take initiative, and manage multiple priorities. Benefits Flexible schedule with Fridays off. Hybrid work option after training (two days on-site, two days remote). Prorated paid leave and seven paid holidays. Opportunity to work with a dedicated team at a respected community organization. Five years' work experience in program delivery (mental health field preferred)

Job Type:

Part-time Pay:

$20.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person Program Coordinator 9650 Santiago Road, Columbia, MD 21045 Hybrid work $20 an hour - Part-time $20 an hour - Part-time Program and Volunteer Coordinator Job Description (28 hours) About NAMI Howard County NAMI Howard County is a trusted community resource dedicated to improving the lives of individuals and families affected by mental illness. We provide free education programs, support groups, and outreach throughout the county — powered by passionate staff, volunteers, and community partners. Position Overview We are seeking a compassionate, organized, and mission-driven Program & Volunteer Coordinator to support our signature NAMI programs, manage volunteers, and strengthen community relationships. This role blends program coordination, outreach, and people-centered engagement.

Job Description:

This is a part-time hybrid position performed in the NAMI HC office along with teleworking (after a probationary period). Position requires flexible hours and includes occasional weekends and evenings. Requires regular participation and attendance at community events and meetings as they occur.

Key Responsibilities:

Program Coordination Recruit, manage, and support participants and facilitators for NAMI programs: Family-to-Family, Peer-to-Peer, Basics (2x/year) Family Support Groups (3 monthly groups) Peer Support Groups (2 groups, 1-2x/month) In Our Own Voice (IOOV) presentations (ongoing) Ending the Silence (ETS) presentations (as requested) Submit monthly program reports to NAMI Maryland and NAMI National. Serve as liaison to NAMI Maryland for trainings, updates, and monthly coordinator calls. Maintain relationships with community partners including On Our Own, Humanim, Way Station, local hospitals, the Detention Center, and Grassroots. Attend meetings with county agencies, HCPSS, and mental health professionals. Volunteer Management Recruit, coordinate, and support volunteers for programs and outreach events. Review applications, maintain the volunteer database, and collaborate with staff on volunteer needs. Track volunteer hours and assist with developing a Volunteer Recognition program. General Responsibilities Participate in NAMI HC events, including occasional evenings and weekends. Provide information, support, and referrals to callers and walk-ins via the Resource Line. Perform additional duties as assigned by the Executive Director.

Qualifications:

Required Bachelor's degree in a related field or 3+ years of program/volunteer management experience. Excellent written and verbal communication skills. Strong interpersonal skills and comfort working with diverse personalities. Proficiency in Microsoft Office and Google Suite. Knowledge of Howard County resources preferred. Desired Familiarity with NAMI programs and mental health challenges. Passion for mental health advocacy and empathy for individuals and families. Ability to work independently, take initiative, and manage multiple priorities. Benefits Flexible schedule with Fridays off. Hybrid work option after training (two days on-site, two days remote). Prorated paid leave and seven paid holidays. Opportunity to work with a dedicated team at a respected community organization. Five years' work experience in program delivery (mental health field preferred)

Job Type:

Part-time Pay:

$20.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person