Power Only Senior Program Manager

C.H. Robinson is seeking a Power Only Senior Program Manager to join our Truckload team. This is an exciting opportunity to impact the strategic development and growth of our Power Only program. You will focus on new development/production of programs, as well as managing and executing complex, strategic, business specific programs. You will partner closely with relevant stakeholders and departments to ensure all program commitments are met and are on schedule. If you have experience executing enterprise and global program initiatives, knowledge of best practices and trends, strong program/project management, and consulting skills, this role may be a good fit for you. You will play a critical role in driving long-term, scalable solutions through process improvement, and change management.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following: Manage and oversee one or more complex programs, with a regional, global and/or enterprise reach Oversee end-to-end program activities: initiation, planning, issue/risk tracking, scope management, reporting, documentation, cost estimation, and relationship management to meet deliverables Establish and coordinate program communication, providing regular updates to team members, stakeholders, and vendors as the primary point of contact for inquiries Establish change plan(s) and act as a change agent while implementing programs Create and drive effective change management strategies with all stakeholders (internal and external) to mitigate risk and ensure project success Create a positive experience for all stakeholders involved in the program lifecycle through proactive planning and communication Serve as the single point of contact and be accountable for all program related activities and requests Establish and maintain working relationships with program team and stakeholders Proactively partner with applicable stakeholders to execute a program implementation strategy with the intent of operationalizing programs Oversee effective allocation of resources, including personnel, equipment, and materials and deliver programs on time within established business goals/objectives Manage, track and report program financials (budgeted vs actual) for allocated resource hours and billings Successfully transfer knowledge to other relevant internal teams as well as provide support as needed Ensure programs are integrated across all applicable department strategies and proactively plan for future integration as new strategies are developed Monitor and analyze metrics and feedback from program participants and stakeholders to recommend solutions for continuous improvement of the program experience Develop solutions for improving our tools and processes across our suite of solutions to continuously improve the right experience Create and implement processes across our suite of solutions, which includes documenting the process, defining roles and responsibilities, and following up on the execution of the process Identify and manage risks and issues that may arise during the course of one or more programs. This includes developing contingency plans and working with stakeholders to mitigate risks. Ensure program compliance with applicable laws, regulations, and policies. Develop and implement policies and procedures, and monitor the program to maintain compliance Provide subject matter guidance to program team Lead cross-functional teams or programs with moderate resource requirements, risk, and/or complexity to ensure all program commitments are satisfied

QUALIFICATIONS

Required:

High School Diploma or GED Minimum 6 years of experience managing and executing business-related programs or projects Minimum 1 year of experience in effective change management techniques and implementation Ability to work flexible hours (some weekend/late hours may be required) Ability to travel up to 15% (domestically)

Preferred:

Bachelor's degree from an accredited college or university Program Management certification Advanced proficiency in Microsoft Office Suite of programs Prior work experience in a decentralized, multi-site, global organization Program management and coordination experience, preferred experience in agile methodologies; with the proven ability to manage multiple programs/projects simultaneously Experience working and thriving in a continuous improvement environment Experience and comfort in dealing with ambiguity, proven ability to work with minimal guidance, and take initiative even under unfamiliar or ambiguous circumstances Ability to develop and manage relationships and balance the needs of multiple stakeholders across all levels of the organization to ensure mutually beneficial outcomes Strong executive presence and high level of professionalism Trusted strategic advisor, influencer and partner who develops collaborative strategic relationships, at all levels, throughout the organization Experience navigating relationships and workflows across multiple divisions and/or teams Exceptional consulting, influencing, coaching, facilitation, and presentation skills Ability to maintain confidentiality and to handle sensitive matters with judgment, tact, and diplomacy Experience in executive level communication for program-related communication Advanced knowledge of change management principles and performance evaluation processes Ability to analyze data to infer insights and make data driven decisions Proven ability to navigate complexity and ambiguity to drive initiatives to fruition Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $85,100.00 - $134,400.00 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our

BENEFITS & WELLBEING

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