Job Description
Floor Supervisor The Bridge for Youth Minneapolis, MN Job Details Full-time $23 - $27 an hour 1 hour ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 403(b) Life insurance Retirement plan Qualifications Working with LGBTQ+ individuals Customer records maintenance Record keeping Staff supervision Program management Microsoft Excel Microsoft Access Microsoft Outlook Texting/chatbox tools Team supervision Writing skills Social service program staff supervision Client file management Working with individuals experiencing homelessness Digitization Driver's License Driving CRM system proficiency Working with individuals from underserved communities Full Job Description Our Mission The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships. Our Values Patience - We give space for youth to make decisions on their own timeline in their own way. Love and Caring - We believe in acceptance, empathy, and non-judgement. Communication - We engage in intentional dialogue to understand each other's truths. Integrity - We actively learn, grow, and change to align our actions in equity and justice. Co-Creation - We seek connection to amplify the voice of youth and each other. Community - We stand together for youth and for each other.
Position Information Position:
Floor Supervisor Job Type:
Full-Time Classification:
Non-Exempt Reports to: Emergency Services Program Manager Posting Date:
6/16/26 Closing Date:
Open Until Filled Compensation:
$23 - $27 /hr The Bridge for Youth utilizes an equitable & competitive compensation program and salary structure that includes regular Cost of Living Adjustments and raises. For this position, the salary range is $23 - $27 per hour, depending on experience. This salary is non-negotiable beyond this range to counter pay inequality and uphold internal parity for salaries. Location:
100% on-site at BFY location in Minneapolis Working Hours:
Sunday - Thursday, 12:00 PM - 8:30 PM with ability to be flexible to accommodate needs of a 24/7/365 program. Participate in on-call manager support rotation as scheduled offering support and consultation to staff for all programs by phone, occasionally on-site. Rotation of on-call duties is 24-hours a day for seven days. Position Overview For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized - minors, BIPOC, LGBTQ+, young families, and SEY. The Resilience House Floor Supervisor provides direct leadership, structure, and operational support within the Resilience House emergency shelter. This position leads floor operations, supervises Youth & Family Advocates (YFAs), and ensures that program routines, youth engagement, and safety protocols are consistently maintained. The Floor Supervisor models trauma-informed, strengths-based youth work and upholds BFY's values in all aspects of program delivery. This position collaborates with Program Management to support licensing compliance, training, and documentation excellence. Benefits Information Competitive health, dental, vision, and ancillary benefits Company-paid life insurance and long-term disability 403b (immediate contribution & vesting) with up to 4% match after one year of employment Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays Pet friendly We ask all staff to: Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs. Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY. Lead in building upon and strengthening a culture of establishing and nurturing relationships. BFY believes in team, collaboration, and constantly developing a supportive and caring environment for each other. Sometimes we are asked to lean in above and beyond our position description and we enthusiastically do so. Key Responsibilities Act as supervisor to direct service staff by participating in hiring, training, onboarding, in-the-moment coaching & support, ongoing supervision, team meetings, and performance assessments Oversee day-to-day program functions, including providing direct care and supporting youth in the milieu Lead the milieu by modeling trauma-informed and strengths-based approaches to youth work Champion racial justice and equity within the organization, rooted in belief of inclusion and justice, with understanding of privilege and oppression in systems, organizations, and the community Commit to own professional and personal growth in anti-racism Support direct care staff in utilizing the Nine Guiding Principles of youth work Assist program management in licensing compliance monitoring and the monitoring of key deliverables Ensure that direct service staff are following organizational policies and procedures as well as Department of Human Services (DHS) and contract requirements Work together with direct service staff and Program Managers to identify challenges, solutions, and opportunities for Resilience House operations Assist in facilitating Resilience House staff meetings and training as well as monitoring and tracking training of direct service staff Validate Client Record Management (CRM) data entry to ensure CRM is current and data is accurately entered in the CRM database Conduct safety and facility checks twice per shift, documenting and reporting findings Assist with meal coordination, supply management, and medication administration per policy Perform additional duties as assigned Qualifications/ Required Skills Required Must have at least one of the following: Experience working with youth in a similar setting or bachelor's or associate's degree in human services related field Minimum of two years of experience in staff supervision and management of principle-based programs for youth experiencing homelessness, including those who identify as BIPOC, LGBTQ+, and/or are pregnant and/or parenting Demonstrated ability for commitment to diversity Demonstrated ability to work individually and with a team Demonstrates good communication skills orally and in writing Experience and ability to work with Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook) as well as Client Record Management (CRM) Hands-on knowledge of record keeping in a digitized environment, expertise in text messaging and other digital communication methods Must be 21 years of age or older Must not have been a resident of any BFY program within the last three years Must clear a background check Must have a valid driver's license, satisfactory driving record, and insurance limits of $100,000 per person/$300,000 per accident Preferred Lived experience similar to the youth served by BFY Bi-lingual (English-Spanish) with high proficiency of verbal and written skills Bachelor's or associate's or master's degree in social work, youth development or related human services field To Apply Submit cover letter, references, and resume to The Bridge for Youth is an Equal Opportunity Employer committed to embracing diversity and individuality, and opposed to practices which discriminate on basis of race, gender, sexual orientation, religion, handicap, disability, age, or nationality. We apply this policy of unbiased consideration not only to our hiring process, but also to recruitment, promotion, transfer, compensation, layoff, and termination. We are further committed to taking affirmative action to ensure our employment opportunities are accessible to individuals who meet the qualifications conducive to available positions, and we encourage all interested jobseekers to apply. EEO/AA. Job Type:
Full-time Pay:
$23.00 - $27.00 per hour Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Work Location:
In person
