Program Coordinator

Position Overview Certified Home Care is seeking a highly organized and detail-oriented Program Coordinator to support the daily operations and compliance of our 245D Home and Community-Based Services (HCBS) programs. This role is essential to ensuring services are delivered in accordance with Minnesota

DHS 245D

standards while maintaining accurate documentation, supporting staff, and coordinating with case managers and internal teams. Compensation reflects an entry-to-mid level range; candidates with advanced 245D compliance and operational experience may find the scope of responsibilities aligns with higher-level roles. Key Responsibilities Regulatory Compliance & Documentation Maintain compliance with Minnesota 245D licensing standards and DHS requirements Ensure all client and employee files are complete, accurate, and audit-ready Monitor staff training compliance and documentation requirements Assist with preparation for licensing reviews and audits Program Coordination & Service Oversight Coordinate service delivery for: Homemaking Individualized Home Supports (with and without training) Respite services Work closely with case managers to ensure service agreements are active and accurate Track service authorizations and ensure alignment with services provided Staff Support & Scheduling Assist with staff scheduling and coverage coordination Support onboarding processes and ensure training compliance Serve as a resource for staff regarding documentation and service expectations Systems & Documentation Management Maintain service documentation and tracking systems Utilize platforms such as: MN-ITS (billing and claims) HHAeXchange (EVV and service tracking) Ensure timely and accurate documentation across all services Billing & Coordination Support Verify documentation supports billing submissions Communicate with case managers to resolve authorization or service discrepancies Support internal processes to ensure timely reimbursement Communication & Collaboration Act as a liaison between staff, leadership, and case managers Communicate updates related to compliance, documentation, and service delivery Support a team-oriented and client-centered work environment QualificationsRequired Experience working in Minnesota HCBS or 245D programs Strong understanding of DHS compliance and documentation requirements Excellent organizational and time management skills Ability to manage multiple priorities in a fast-paced environment Preferred Experience with MN-ITS and/or HHAeXchange Previous coordination or leadership experience in home care or HCBS Familiarity with DHS audits and licensing processes Compensation & Benefits Competitive hourly rate based on experience Opportunities for growth within the organization Supportive team environment Why Join Certified Home Care? At Certified Home Care, we are committed to delivering high-quality, person-centered services while maintaining strong compliance and ethical standards. Our team plays a vital role in supporting individuals to live independently and with dignity in their communities.

Job Types:

Full-time, Part-time Pay:

$20.00

• $23.

00 per hour

Work Location:

In person Program Coordinator 4080 West Broadway Avenue, Robbinsdale, MN 55422 $20

• $23 an hour
• Part-time, Full-time $20
• $23 an hour
• Part-time, Full-time Position Overview Certified Home Care is seeking a highly organized and detail-oriented Program Coordinator to support the daily operations and compliance of our 245D Home and Community-Based Services (HCBS) programs.

This role is essential to ensuring services are delivered in accordance with Minnesota

DHS 245D

standards while maintaining accurate documentation, supporting staff, and coordinating with case managers and internal teams. Compensation reflects an entry-to-mid level range; candidates with advanced 245D compliance and operational experience may find the scope of responsibilities aligns with higher-level roles. Key Responsibilities Regulatory Compliance & Documentation Maintain compliance with Minnesota 245D licensing standards and DHS requirements Ensure all client and employee files are complete, accurate, and audit-ready Monitor staff training compliance and documentation requirements Assist with preparation for licensing reviews and audits Program Coordination & Service Oversight Coordinate service delivery for: Homemaking Individualized Home Supports (with and without training) Respite services Work closely with case managers to ensure service agreements are active and accurate Track service authorizations and ensure alignment with services provided Staff Support & Scheduling Assist with staff scheduling and coverage coordination Support onboarding processes and ensure training compliance Serve as a resource for staff regarding documentation and service expectations Systems & Documentation Management Maintain service documentation and tracking systems Utilize platforms such as: MN-ITS (billing and claims) HHAeXchange (EVV and service tracking) Ensure timely and accurate documentation across all services Billing & Coordination Support Verify documentation supports billing submissions Communicate with case managers to resolve authorization or service discrepancies Support internal processes to ensure timely reimbursement Communication & Collaboration Act as a liaison between staff, leadership, and case managers Communicate updates related to compliance, documentation, and service delivery Support a team-oriented and client-centered work environment QualificationsRequired Experience working in Minnesota HCBS or 245D programs Strong understanding of DHS compliance and documentation requirements Excellent organizational and time management skills Ability to manage multiple priorities in a fast-paced environment Preferred Experience with MN-ITS and/or HHAeXchange Previous coordination or leadership experience in home care or HCBS Familiarity with DHS audits and licensing processes Compensation & Benefits Competitive hourly rate based on experience Opportunities for growth within the organization Supportive team environment Why Join Certified Home Care? At Certified Home Care, we are committed to delivering high-quality, person-centered services while maintaining strong compliance and ethical standards. Our team plays a vital role in supporting individuals to live independently and with dignity in their communities.

Job Types:

Full-time, Part-time Pay:

$20.00

• $23.

00 per hour

Work Location:

In person