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Service Coordinator Supervisor
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Madison County Service Coordination
Fredericktown, MO (In Person)
$60,320 Salary, Full-Time
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Job Description
Madison County Service Coordination (MCSC) is seeking an experienced and motivated professional to lead our team of Support Coordinators. This rewarding leadership position offers the opportunity to mentor staff, ensure quality services, and support individuals with developmental disabilities in achieving their goals and living their best lives. At MCSC, our mission is to support and advocate for individuals with developmental disabilities by locating resources that deliver value and enrich quality of life through personal choice. Desired Qualities Strong leadership and supervisory skills Excellent organizational and time management abilities Effective verbal and written communication skills Solution-focused problem-solving approach Ability to manage multiple priorities and deadlines Professionalism and positive interpersonal skills Proficiency with Microsoft Office and ability to learn agency software systems Commitment to supporting individuals with developmental disabilities Essential Duties and Responsibilities Supervise and provide leadership to a team of Support Coordinators. Provide ongoing consultation, guidance, training, and performance feedback to staff. Participate in the selection, onboarding, training, evaluation, and performance management of supervised employees. Monitor the development and implementation of Individual Support Plans and ensure compliance with Missouri Department of Mental Health requirements. Review and approve Individual Support Plans and related documentation. Conduct quality assurance reviews of case records, documentation, and service coordination activities. Assist in planning, assessing, and determining program needs for individuals receiving services. Maintain positive working relationships with service providers, community agencies, families, and stakeholders. Help coordinate staff meetings, training sessions, and mentoring opportunities for Support Coordinators. May maintain a limited caseload and assist with intake of new individuals into services. Prepare reports and maintain accurate records. Exercise independent judgment in coordinating services and resolving client and staff concerns. Stay informed of community resources, service options, and best practices related to developmental disabilities. Perform other related duties as assigned. Requirements Bachelor's degree from an accredited college or university in a human services field, or a Registered Nursing License. Minimum of five (5) years of experience as a TCM Support Coordinator. Strong knowledge of case management methods, developmental disabilities, community resources, and support services. Ability to establish and maintain effective working relationships with staff, families, providers, and community partners. Valid driver's license and dependable transportation. Ability to pass required background screenings and drug testing.