Program Support Officer 2

Program Support Officer 2 - ( 26141329 ) The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Office of Inspector General. The position plays a primary role in the issuance of certificates of need to health care providers based upon provider specific state law and regulations; evaluates managed care plans for compliance with network adequacy statute and Administrative Rules of Montana (ARMs) to ensure the adequacy, accessibility, and quality of health care services offered under a managed care plan; oversees compliance with statutory provisions of the independent peer review process; manages the Rural Hospital Flexibility grant; and provides staff assistance to flex grant contractors in the administration of the Rural Hospital Flexibility Program. The position provides technical and research support for Office of Inspector General administration on specific health care issues as needed. Research performed includes the continuous review and assimilation of health care industry trends, laws, and other issues affecting Montana healthcare planning. The position is responsible for the design and utilization of appropriate survey tools to assess the status of Montana healthcare services and facilities, and the design, use, and maintenance of healthcare databases. This position provides advice and technical assistance to department management, as well as other state and local leadership on program processes. Why Join DPHHS Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience. Qualifications for this Career Opportunity Knowledge of MCA and ARMs, as they apply to the Certificate of Need (CON) program and the State Health Care Facility Plan (SHCFP), Network Adequacy, Quality Assurance, and Independent Peer Review programs; Knowledge of departmental and Office policies and procedures concerning CON, Network Adequacy, Quality Assurance, Independent Peer Review, Rural Hospital Flexibility Grant Programs and state government practices; Ability to interpret complex state and federal regulations and policies and translate into action for preventive or remedial agency action; Knowledge of State procurement and contracting processes; Knowledge of the principles and practices of effective and efficient program organization Strong communication skills to explain rules and regulations, and justify or defend changes and facilitate or train others; Ability to generate mathematical calculations to update SHCFP projections of need and guidance in determining need for healthcare facilities and services covered by CON law; Ability to effectively research topics, gather information, and report findings; Ability to make difficult, logical, systemic decisions considering the impact on others. Ability to write clearly and concisely, and prepare and defend professional documents and proposals. Use personal computer and management information systems—thorough knowledge of programs such, as but not limited to: WORD, Access, Excel, and Outlook. Knowledge, Skill, or Ability Knowledge, Skill, or Ability Meet minimum qualifications: Bachelor's degree in social and behavioral sciences, healthcare administration, nursing, business and public administration, education or related degree. Three years of job related work experience Other combinations or directly related education and experience may be considered on a case by case basis Minimum qualification Minimum qualification How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter Resume References Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below. Additional Information This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

Applicant Pool Statement :

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment :

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary:

$ 29.55 - 29.55

Hourly Telework Eligibility :

Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility :

Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings :

1

Employee Status :

Regular Schedule :

Full-Time Job Type :

Standard Shift :

Day Job Travel :

Yes, 5 % of the

Time Primary Location :

Helena Agency :

Department of Public Health & Human Services Union :

Montana Federation of Public Employees Posting Date :

May 18, 2026, 4:36:38 PM Closing Date (based on your computer's timezone) :

Ongoing Required Application Materials :

Cover Letter, Resume, References Contact Name :

Margaux Lilly |

Contact Email :

HHSHumanresources@mt.gov |

Contact Phone :

406-444-4954 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.