Job Description
Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You.
At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Staff Assistant, Education & Experiential Learning, you'll be a vital part of a collaborative, interdisciplinary team within the Nicholas Institute for Energy, Environment & Sustainability. In this role, you will support students, faculty, and staff advancing impactful work in energy, sustainability, and climate solutions—helping prepare future leaders to address global challenges.
Be Bold.
This role is an exciting opportunity to contribute to both academic programming and operational excellence. Your work will be split across two core areas—supporting education initiatives and driving operational effectiveness.
What You'll Do:
Education & Experiential Learning (50%) Coordinate course scheduling using CLSS (CourseLeaf Section Scheduler) in alignment with Registrar deadlines
Support course creation and cross-listing for ENERGY and ENRGYEGR
programs
Track student progress and participation using Stellic
Collect and analyze course evaluations and feedback using Qualtrics
Maintain syllabi records and update NIEES website
Support faculty directors and academic programs
Coordinate student outreach, newsletters, and engagement activities
Organize events including orientations, fairs, and certificate programs Operations & Administrative Support (50%) Manage calendars and communications using Microsoft Outlook, Teams, and Office tools
Process travel and expense reimbursements using Concur
Perform purchasing using Buy@Duke
Coordinate space and logistics using EMS
Maintain records and systems including Box and DukeCard access
Coordinate with facilities, housekeeping, parking, and maintenance
Submit and manage service requests
Provide front desk and visitor support What You Bring Education and Qualifications Work requires a general educational background normally equivalent to a full high school education plus two years post-secondary in a business-related field. Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR and equivalent combination of education and relevant experience.
Bachelor's degree preferred for additional working knowledge of and an adeptness with the academic environment. Preferred Skills:
Experience with CLSS, Concur, Buy@Duke, EMS, Stellic, Qualtrics
Proficiency with Microsoft Office Suite, Outlook, Zoom, and Box
Four years of administrative or related experience Behavioral Competencies Attention to Detail:
Displays exceptional attention to detail, ensuring accuracy and precision in all tasks and communications. Demonstrates a consistent commitment to following up with others to ensure that information is comprehensive and complete. Collaborating with Others:
Ability to work collaboratively, both in formal and informal capacities, within one's team and across the organization.
Curiosity and Information Seeking:
Demonstrates a natural inclination for curiosity and actively engages in personally investigating problems or situations. Willingness to learn about issues related to climate change and sustainability.
Dealing with Ambiguity:
Proficiently navigates change and adapts seamlessly. Capably makes decisions and acts even when the picture is not complete. Decisiveness & Judgment:
Demonstrates sound judgment by making well-considered decisions in moderately complex situations, even when information may be lacking. Recognizes the appropriate times to elevate decisions to a higher level. Flexibility:
Displays the capability to adapt and function efficiently in a diverse range of situations, collaborating effectively with various individuals and groups. Initiative:
Demonstrates proactive behavior and works independently, taking prompt action to achieve objectives. Exhibits timely responsiveness when faced with challenges and requires minimal prompting.
Organizational Awareness:
Exhibits the capacity to comprehend and grasp organizational relationships and dynamics, effectively utilizing this knowledge to attain objectives and goals.
Planning, Prioritizing, and Multitasking:
Skillfully identifies and categorizes assigned tasks according to their level of importance and urgency, requiring minimal supervision. Choose Duke.
At Duke University, you'll join a mission-driven organization committed to innovation, collaboration, and impact.
Ready to Make a Difference?
Apply now and help us build a stronger, smarter, and more connected future. Anticipated Pay Range:
Duke University provides an annual base salary range for this position as USD $18.92 to USD $28.09. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at:
https://hr.duke.edu/benefits/ Equal Opportunity Employer:
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).
