DMV - Program Coordinator I-Adm Supp , LISRU

Agency Dept of Transportation Division Division of Motor Vehicles Job Classification Title Program Coordinator I (S) Position Number 60031360 Grade NC08 About Us It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work The primary purpose of the LISR Administrative Hearings Section is to provide fair and impartial administrative hearings on behalf of the Commissioner of Motor Vehicles in accordance with Chapter 20 of the North Carolina General Statutes (Article 9A and Article 13) and all applicable policies and procedures. As an Administrative Hearing Officer, he/she will schedule and make fair and impartial decisions to determine fault or neglect on behalf of the registered owner for having a lapse in coverage while maintaining a valid registration in

STARS/LITES.

As a hearing officer this employee will conduct fair and impartial hearings dealing with Safety Responsibility and will determine whether the driving privileges of the owners and/or operator of an uninsured motor vehicle involved in an accident should be revoked or reinstated when a hearing is requested. This position also aids the general public via telephone, ServiceNow, and email as well as consults with attorneys, subrogation and insurance company representatives concerning the adjudication of motor vehicle records for uninsured motorists involved in an accident while explaining policy and procedures and general statutes as it relates to Article 9A of the NC Motor Vehicle Laws. This position processes reinstatement of driving privileges and issues orders of suspension. This position also collects and deposits Liability Insurance Hearing Fees and Security Deposits.

Knowledge Skills and Abilities/Management Preferences Salary Range and Salary Grade:

NC08 $39,244 - $68,679 Management prefers applicants with the following: Experience delivering high-quality customer service to a diverse clientele by phone or in person. Experience using Microsoft Office (Word, Excel, Outlook) and entering, retrieving, and analyzing data within mainframe and web-based systems. Experience interpreting and applying statutes, administrative rules, and organizational policies to support fair and impartial decision-making. Experience interpreting laws, rules, and regulations. Experience working with internal staff and external partners, including DMV personnel, law enforcement agencies, and attorneys. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution; or an equivalent combination of education and experience. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Genesis M.

Wallace Email:

DOT-WorkdayJobRecruitment@ncdot.gov North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.