Merchant Loyalty Program Specialist -- KEWDC5779405

Merchant Loyalty Program Specialist -- KEWDC5779405 at Compunnel Inc. Merchant Loyalty Program Specialist -- KEWDC5779405 at Compunnel Inc. in Hoboken, New Jersey Posted in 4 days ago.

Type:

full-time

Job Description:

This role focuses on managing and growing merchant loyalty programs (like rewards, points, or discounts) to increase sales and customer engagement.

You will:

Handle both existing merchants with loyalty programs and new partners joining the platform Ensure smooth setup and launch of loyalty integrations from start to finish Work on growth initiatives like increasing customer sign-ups, testing new reward options, and improving customer retention Run experiments and track results to see what drives more sales and engagement You'll also: Act as a bridge between teams like Sales, Product, Engineering, and Operations Translate business needs into clear technical requirements for engineering teams Manage complex projects like API integrations and enterprise-level launches Keep everything on track by managing timelines, stakeholders, and performance metrics Overall, this role ensures that loyalty programs run smoothly, grow effectively, and contribute to business revenue-especially during a critical period when the main owner is unavailable.

Key Responsibilities:

Manage and launch merchant loyalty programs Coordinate between business and technical teams Handle integrations (APIs, systems, tools) Track performance (sales, engagement, retention) Run tests and experiments to improve results Manage multiple projects and priorities at once Compunnel Inc. is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, protected veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law. As a global workforce solutions provider, Compunnel values diversity of thought, background, and experience, and believes an inclusive workforce strengthens innovation and client success.