Transformation Owner

Description:

Hourly Commitment:

40 hours/week

On Site Expectation:

2-3 days/week Lead the strategic planning and execution of strategic technology transformation project. Act as day-to-day program lead for an integrated program of complex initiatives across all lines of service and functional areas all of which are aligned to business strategy. Creating and overseeing the implementation of program strategy and individual strategic initiative project plans. Develop an understanding of the future-state business requirements, user experience, and technology constraints, and advocate for the user and the business perspective when partnering with technology providers.

Requirements:

Participate in the research, strategy, and business case development for the strategic transformation project. Facilitate working sessions to identify business or user requirements leveraging Design Thinking principles. Analyze the impact on the business, including the stakeholders, policies and processes, of digital technology project or initiative. Guide project personnel and stakeholders in the development of specific initiative project plans and interdependencies. Provide leadership, strategic direction, and management to the overall program and oversee individual projects. Create actionable deliverables to facilitate the success of the program, including: sponsor / leadership roadmap, program or project plan, business requirements, user requirements, communications and training plans. Proactively work to mitigate project dependencies, risks, and issues associated with the program, engaging senior leadership where necessary. Manage third-party vendors and project personnel to track issues, manage through interdependencies, and progress the overall transformation forward. Act as proxy for client senior leadership as required in requirements gathering and discovery activities. Define and measure success metrics and monitor progress. Additional responsibilities may include Support the design and management of communications. Develop, champion, and recommend changes to policies and guidelines to meet strategic objectives, ensuring that such policies are aligned to regulatory requirements if applicable Coach managers and supervisors that support strategic projects Manage stakeholders expectations Skills and Qualifications Resilient and tenacious with a propensity to persevere Desire to work at high levels of an organization and work in the details of a project Understanding of methods and practices involved in providing direction, planning, communication, and ensuring effective teamwork on enterprise-level projects Expertise in project management approaches, tools, and phases of the project lifecycle Experience with large-scale organizational change efforts Exceptional communication skills, both written and verbal Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Able to work effectively at all levels in an organization Must be a team player and able to work collaboratively with and through others Acute business acumen and understanding of organizational issues and challenges Proficiency in Microsoft Project and other project planning tools Familiarity with Axure, Balsamiq, or other rapid prototyping tools Proficiency in workshop facilitation, including familiarity with Design Thinking concepts PMI or other formal project management methodology knowledge preferred