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Client Engagement Representative
Job
Clearway Sales Group
Brighton, NY (In Person)
$54,000 Salary, Full-Time
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Job Description
Client Engagement Representative Clearway Sales Group Brighton, NY Job Details Full-time $49,000 - $59,000 a year 1 day ago Qualifications Customer communication Full Job Description Clearway Sales Group is seeking a Client Engagement Representative to support our growing team in Rochester. In this role, you will work directly with customers regarding Verizon services while helping maintain strong client relationships, supporting team initiatives, and contributing to a positive customer experience throughout the engagement process. The Client Engagement Representative serves as a key point of contact for customers, helping answer questions, provide service information, and ensure each interaction is professional and informative. This position also offers opportunities to assist with team development, support daily operations, and build valuable communication and leadership skills in a collaborative environment. The ideal candidate enjoys working with people, thrives in a team environment, and is committed to delivering exceptional customer experiences. Core Functions of the Client Engagement Representative Build positive relationships with customers and clients through professional and engaging interactions. Assist customers with questions regarding client services, account options, and available solutions. Support team initiatives by contributing to daily operational goals and maintaining a collaborative work environment. Help ensure a positive customer experience by addressing concerns and providing accurate information. Assist with onboarding and mentoring new team members through guidance, support, and knowledge sharing. Track customer interactions and team progress to help maintain organizational efficiency. Collaborate with team members and leadership to improve processes and strengthen customer engagement efforts. Maintain a professional presence that reflects company values and commitment to customer satisfaction. Preferred Skills for the Client Engagement Representative Strong communication and interpersonal skills. Customer-focused mindset with a passion for helping others. Ability to build and maintain positive professional relationships. Strong organizational and time-management abilities. Team-oriented attitude with a willingness to support colleagues. Leadership potential demonstrated through initiative and accountability. Professional demeanor and positive approach to customer interactions. Desire to learn, grow, and advance within a supportive environment.