Homeownership Coordinator

Homeownership Services Coordinator Mission:

At Ulster County Habitat for Humanity, we are not just constructing houses, we are building dreams, stronger communities, and a brighter future for families right here in the Hudson Valley. Every day, our team comes together with one mission: to eliminate substandard housing and ensure that everyone has a safe, affordable place to live. Whether we are swinging hammers, advocating for fair housing policies, selling items at the ReStore, or empowering families through education and resources, we are changing lives—one home at a time.

Title :

Homeownership Services Coordinator Reports to : Chief Executive Officer Works in

Cooperation With:

Volunteer Coordinator, Volunteers, Construction Department Job Summary:

The Homeownership Services Coordinator plays a vital, community-facing role in supporting individuals and families throughout the homebuying journey. This position is responsible for guiding clients from initial application through compliance and closing, ensuring a smooth and empowering experience. In addition to facilitating home purchases, the Homeownership Services Coordinator supports our ramps program, delivers Homebuying and financial education, and organizes community outreach. This role requires a strong commitment to transparency, empathy, and hope, serving as a trusted partner to clients and a proactive leader in housing. The Homeownership Services Coordinator is deeply embedded in the community, fostering relationships and driving positive change through housing stability and financial empowerment. This position requires a Qualified Loan Originator (QLO) certification within 60 days of employment. At Ulster Habitat, we are deeply committed to expanding and enriching homeownership opportunities for individuals and families who have been historically underserved. Through intentional outreach, equitable practices, and community-driven solutions, we strive to dismantle barriers to homeownership and foster pathways to generational wealth, stability, and empowerment. This position plays a critical role in furthering our commitment across the entire organization. Responsibilities (E): Homebuying Program Enhance and streamline the homebuying process for underserved clients partnering with Ulster Habitat Lead outreach and community engagement to recruit applicants. Support applicants through the entire homebuying journey—from application to compliance to closing. Ensure a transparent, empowering, and applicant-centered experience with an emphasis on financial capability education and coaching. Calculate debt-to-income ratios, review applications and supporting documentation, and project mortgage affordability. Determine affordable mortgage sales prices and coordinate with Ulster Habitat's attorney on sales contracts and closings. Evaluate client readiness Home Construction Support Conduct outreach to identify and engage homeowner applicants across Ulster County. Build trust through supportive, empowering conversations. Guide applicants through the process, ensuring they feel valued, informed, and listened to. Connect and/or refer clients to additional community resources and social services for further assistance, where applicable. Collaborate with the Construction Department to ensure a smooth process from application to project completion. Educational Programming Manage, and enhance educational offerings including: Homebuyer Education Program -a program offered twice annually for adults over the age of 18. This program educates participants on the homebuying process from debt reduction and credit repair to financial management and budgeting, qualifying for a loan, home inspection, wills and closings, taxes and assessments, and post purchase home maintenance. Identify and partner with field experts and businesses to deliver relevant, high-quality content. Community Outreach and Engagement Represent Habitat at community events and organizational functions. Support planning, setup, and execution of events such as: Home dedications Various Habitat events Develop and implement strategies to engage underserved populations. Certifications Qualified Loan Originator re-certification required within 60 days of hire. Competent Person Certification completed within 60 days of hire. Requirements (E):

• Responsibilities require multi-tasking several activities and projects with differing deadlines, levels of importance, and stakeholders.
• Ability to prioritize tasks is a must.
• Strong communications skills and people skills.
• Work collaboratively as a team player by fostering positive relationships, supporting colleagues, and contributing to the achievement of organizational and program goals.
• Understanding of communities and populations served.
• Bachelor's degree or equivalent work experience.
• Proficient in Word, Excel, Outlook, PowerPoint, and GSuite.
• Capable to adapt to additional technologies as program grows.
• Background, DMV, and credit check required.

Must meet requirements/pass all checks. All Habitat for Humanity staff are expected to embody and uphold the organization's core values and ethical commitments in their daily work. This includes demonstrating humility in recognizing we are part of something greater than ourselves; showing courage by doing what is right, even when it is difficult; and embracing accountability by taking personal responsibility for advancing Habitat's mission. In addition, all employees must adhere to safeguarding principles , ensuring the protection and dignity of the individuals and communities we serve, and maintaining an environment free from harm, harassment, and exploitation.

• Benefits offered include Health Insurance, Dental, Vision, 401k, and paid time off.
• Required flexibility to work evenings and weekend hours as needed for meetings and special events. Homeownership Services Coordinator will likely spend on average of at least 5 days per week (40 hours per week, 8 work hours per day). Critical times may require more hours.
• Occasional in-state and out-of-state travel required.

NOTE:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. All employees may have other duties as assigned at any time. This company is an at will employer as allowed by NYS law. This means that regardless of any provision in this application, if hired, the company may terminate the employment relationship at any time for any reason with or without cause. Please note in accordance with the American Disabilities act of 1990, the "essential functions" of this position listed are marked with an "E".

Pay:

$26.00 - $29.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person