Part-Time Housing Counselor - Rental Assistance

Overview The Franklin County Community Housing Council is seeking a Housing Counselor to join our agency! The ideal candidate will have strong organizational skills and a background in housing program supports and services. This role involves providing assistance to clients in our Tenant-Based Rental Assistance Program, processing applications, verifying eligibility for assistance, and working closely with landlords, tenant, and members of the Section 8 Program Team. Responsibilities Maintain program waitlists. Manage & purge waitlists as required by program policy. Generate, print, and mail inspection letters. Generate, print and mail tenant recertification packets. Verify program participant income & assets. Conduct criminal background check on program applicants. Coordinate the recertification process for assigned caseload. Ensure applications & recertification documents are complete, signed, and contain all necessary backup documentation. Conduct outreach to program participants to gather necessary information. Maintain participant files per program policy. Answer phones and provide accurate and timely information to program participants, applicants, and landlords. Other related duties as assigned, including the potential for duties to be assigned outside the Section 8 Program. Qualifications Strong clerical and organizational skills with attention to detail. Strong computer skills and ability to quickly learn to utilize new computer applications. Strong communication skills with the ability to build rapport with diverse clients. Customer service oriented attitude with ability to work well with clients from various backgrounds, landlords, and other community stakeholders. Ability to work collaboratively within a multidisciplinary team environment. Knowledge of Section 8 Housing Program regulations preferred. Prior experience with Housing Programs preferred. This part-time (20 hours/week) position that qualifies for pro-rated agency benefits, including paid time off & paid holidays.

Pay:

$20.00 - $22.00 per hour

Benefits:

Flexible schedule Loan forgiveness Mileage reimbursement Paid time off

Work Location:

In person