Program Coordinator (DSS)

GENERAL JOB DESCRIPTION

The Director of Social Services will be responsible for overseeing the daily operations of the Social Services Department. They will also serve as a liaison for overseeing a staff of Case Managers, Client Care Coordinators, Housing Specialists, Certified Alcohol and Substance Abuse Counselors, Employment Specialist, Residential Aides, Justice Coordinators, and Recreation Coordinators.

DUTIES AND RESPONSIBLITIES

Ensure all new clients receive social service intakes within 48 hours of assignment to case manager. Monitor and track client intakes and move outs utilizing client rosters. Oversee case manager supervisors and ensuring all case files are up to date. Communicate with peers in other programs on issues related to client progress Teach and coach all staff in regards to how interact with clients Conduct weekly staff meetings Review all signature sheets such as nightly roster and sign in sign out sheets Communicate with other Directors of the facility to make sure team work is involved Is on call 24 hours a day/seven days a week in case of emergencies. Intervene and review all client complaints Oversees all clinical services including programming, staff supervision, client/ staff interviewing, and case files. Make sure all independent living plans are completed in a timely manner Complete performance evaluations in conjunction with Program Director In the event of an emergency, Essential Employees are required to report to work as scheduled Duties and responsibilities are subject to change based upon company assessment of needs

SKILLS AND QUALIFICATIONS

Bachelor's Degree in Social Services Master's Degree is preferred Must have at least 5 years work experience within a Social Services setting Extensive experience working with the homeless population, specifically families with children is preferred Must be motivated, energetic, punctual, responsible, and exhibit a positive attitude to be an excellent role model for clients and staff members Must be an assertive and confident individual with the ability to lead Must be able to confidently and efficiently communicate (verbally and in writing) Previous Program experience with program directing and DHS Cares is a plus

Position Title:

Director of Social Services Reports To:

Program Director Department:

Social Services Employment Status:

Full-Time FLSA Status:

Exempt Position Status:

Essential