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Program Coordinator
Job
Safe Opportunity Foster Alliance
Gallipolis, OH (In Person)
$60,000 Salary, Full-Time
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Job Description
About Us At Safe Opportunity Foster Alliance (SOFA), our mission is to provide safe, compassionate, and stabilizing short-term care for foster youth. We prioritize trauma-informed care, continuity of support, individualized services, and meaningful collaboration between youth, families, custodial agencies, and multidisciplinary providers. Purpose of the Role The Program Coordinator role provides direct operational oversight and staff support within the residential environment, including monitoring staff consistency, reinforcing procedural expectations, providing coaching and corrective feedback, documenting operational concerns, and collaborating with executive leadership regarding performance improvement, retraining needs, disciplinary concerns, and operational accountability. Primary Areas of Responsibility I. Programming & Activity Coordination Develop, maintain, and oversee structured daily programming schedules across shifts and units. Coordinate recreation, life skills, independent living activities, sensory regulation opportunities, physical activity, community engagement, and pro-social programming within the residential environment. Ensure programming remains developmentally appropriate, therapeutically supportive, and responsive to census needs, behavioral acuity, and group dynamics. Monitor implementation and completion of programming activities throughout the day and assist staff with maintaining schedule adherence, activity transitions, and youth engagement. Provide active implementation support as needed to maintain structure, reduce unstructured downtime, and ensure continuity of daily programming expectations across shifts. II. Milieu Consistency & Operational Oversight Monitor consistency of routines, supervision practices, transitions, hygiene expectations, bedtime procedures, phone procedures, room expectations, behavioral responses, and daily operational structure across shifts and units. Reinforce consistency in staff expectations, communication practices, behavioral interventions, supervision standards, and implementation of established routines and procedures. Identify operational inconsistencies, implementation failures, communication breakdowns, environmental stressors, or supervision concerns impacting program stability or therapeutic environment. Monitor overall environmental tone, youth engagement, structure, organization, and flow of daily operations within the residential setting. Assist in maintaining a safe, predictable, structured, and therapeutically supportive residential environment for youth. III. Staff Support, Accountability & Leadership Provide active operational guidance, real-time coaching, implementation support, corrective redirection, and procedural reinforcement to direct care staff throughout the shift. Monitor staff follow-through regarding schedules, routines, youth supervision, programming completion, documentation expectations, transitions, and daily operational responsibilities. Assist staff with maintaining youth engagement, therapeutic environmental tone, schedule adherence, and consistent implementation of behavioral and operational expectations. Provide modeling, onboarding support, procedural reinforcement, and ongoing coaching regarding trauma-informed, developmentally appropriate, and regulation-supportive interactions with youth. Address operational barriers and implementation concerns in real time to support continuity, accountability, and overall program stability. Collaborate with executive leadership regarding staff performance concerns, retraining needs, disciplinary processes, operational accountability, and implementation improvement efforts. Support maintenance of a structured, accountable, collaborative, and trauma-informed program culture. IV. Quality Assurance & Program Monitoring Observe and monitor implementation of programming, routines, supervision practices, behavioral approaches, safety expectations, and operational procedures across shifts and units. Provide objective observations and operational feedback to executive leadership regarding recurring concerns, staff performance patterns, policy/procedure deviations, implementation challenges, communication gaps, or environmental concerns impacting the therapeutic milieu. Identify patterns requiring additional intervention, retraining, clarification, procedural modification, or corrective action follow-through. Assist with implementation fidelity monitoring, operational improvement efforts, and ongoing program stabilization initiatives. Support compliance with agency procedures, operational expectations, licensing requirements, and residential programming standards during day-to-day operations. Qualifications Minimum of Bachelor's degree required in Human Services, Social Work, Psychology, Education, Recreation, Behavioral Health, or a related field; bachelor's degree preferred. Experience in residential care, youth programming, behavioral health, education, recreation, or related human services field preferred. Strong organizational and communication skills. Understanding of trauma-informed care and youth development. Ability to coach and support staff in a collaborative manner. Valid Ohio driver's license and ability to pass required background checks. Must be available to be on-call several days per week