Program Supervisor

Our vast array of services

• educational, employment, vocational, residential, habilitative, and behavioral health
• are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve
• those who receive and those who reap the benefits of our innovative, responsive solutions.

About the

Role:

The Program Supervisor plays a key leadership role in ensuring high‑quality, recovery‑oriented behavioral health services. This position provides clinical oversight and mentorship to designated staff and/or shifts while maintaining a hands‑on presence in service delivery when needed. You'll partner closely with the Clinical Coordinator and serve as a vital support during critical moments-especially within our COPE and LETI programs that intersect directly with community crisis response and law enforcement. If you're passionate about behavioral health, value collaboration, and want to make a real impact in innovative community‑based programs, this role is for you.

Schedule Details:

Monday through Friday, 9:00 am

• 5:00 pm

Location:

Exton, PAProgram:

COPE (Warm handoff program) & LETI (Law Enforcement Treatment Initiative)

Salary:

$52,000 depending on experienceWhat You'll Do

• Provide clinical oversight, guidance, and consultation to assigned program staff
• Support direct service staff during crises and critical situations
• Apply knowledge of mental health diagnoses, recovery principles, and cultural competency in daily practice
• Deliver routine supervision and constructive feedback, including 90‑day and annual evaluations
• Ensure services meet best‑practice standards, licensure requirements, and contractual obligations
• Maintain accurate, timely, and high‑quality clinical documentation
• Participate in quality improvement initiatives and incident reporting
• Build strong relationships with clients, families, community partners, payers, and agencies
• Assist with orienting and onboarding new program staff
• Utilize systems such as Word, Excel, Outlook, and MyEvolv effectively
• Promote fiscally responsible program operations
• Support program goals in alignment with agency mission, policies, and procedures
• Complete required training and professional development activities
• Perform additional duties as needed to support program success

What We're Looking ForRequired Qualifications:

One of the following:

• + High School Diploma plus 2 years of behavioral health experience and Certified Recovery Specialist (CRS) certification + Strong understanding of recovery‑oriented and culturally competent care + Valid, non‑provisional driver's license + Ability to obtain required Pennsylvania clearances What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
• Competitive Pay
• Medical, Den.

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