988 Crisis Hotline Program Supervisor - Hybrid

988 Crisis Hotline Program Supervisor

• Hybrid 4.6 4.6 out of 5 stars 2740 Martin Avenue, Bellmore, NY 11710 Hybrid work $62,000
• $66,000 a year
• Full-time Long Island Crisis Center 22 reviews $62,000
• $66,000 a year
• Full-time About the Role We are seeking a compassionate and experienced professional to join our team as a 988 Program Supervisor .

In this hybrid role, you will lead and support a team of crisis counselors providing critical, real-time support to individuals in need. This is a great opportunity for someone who is passionate about mental health, enjoys mentoring others, and thrives in a fast-paced, mission-driven environment. Key Responsibilities Supervise and support a team of up to ten 988 Counselors, providing ongoing guidance and support Conduct regular supervision sessions and offer real-time coaching during shifts Review call documentation and complete quality assurance evaluations Assign and manage follow-up and outreach cases Mentor and support new counselors during training Participate in team meetings and group supervision sessions Assist with training program coordination and staff development Provide 988 phone coverage as needed Cover one Nassau County Helpline shift per week Share in on-call rotation for interventions/consultations Qualifications LMSW or LMHC (Required) Crisis intervention and/or supervisory experience preferred Strong organizational, problem-solving, and communication skills Comfortable using digital systems and documentation platforms Can provide open and honest feedback in a courteous and professional manner Schedule & Work Environment Hybrid schedule with in-office presence in Bellmore, NY three days per week Flexibility to work occasional evenings and weekends as needed Why Join Us? Collaborative and supportive team environment with opportunity to grow professionally Benefits include a generous paid time off policy, health insurance and the opportunity to contribute to a 403b retirement plan with an employer match Qualifying employer for U.S. Department of Education Public Service Loan Forgiveness (PSLF): student loans.

Job Type:

Full-time Pay:

$62,000.00

• $66,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Education:

Master's (Required)

Experience:

Supervisory :

2 years (Preferred)

License/Certification:

LMSW or LMHC (Required)

Work Location:

Hybrid remote in Bellmore, NY 11710