Job Description
Job description When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Sallie Mae is proud to help Americans aspiring to create the life they want-whether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first approach. Whether you want to join a growing company, be part of an agile workforce, or gain new skills-you're in the right place.
Program Overview:
The Sallie Mae Internship program seeks to attract and develop exceptional early talent while adding value to our organization. Our goal is to tie academic learning into a practical business setting while fostering professional and personal growth within a student's area of focus. Over the course of the semester, interns will gain exposure to senior leaders, attend meetings, work alongside mentors, and receive valuable performance feedback. What You'll Contribute As an intern on the Loss Mitigation team, you will play a meaningful role in advancing the analyses and operational processes that enable Sallie Mae to effectively manage payment assistance programs and credit losses. You'll gain hands‑on experience in risk management, forecasting, and program performance evaluation while partnering with analysts and senior leaders across the organization. What You'll Do Analyze and Monitor Program Strategies:
Support the evaluation, tracking, and documentation of loss mitigation strategies, drawing insights from ongoing credit initiatives and payment assistance programs. Develop Performance Reporting:
Assist in preparing loss, delinquency, and program performance reports—including trend analyses and early‑warning indicators that help inform strategic updates. Enhance Program and Forecasting Capabilities:
Support continuous improvements to loss forecasting and program management using insights from evolving repayment strategies and regulatory guidance. Contribute to Forecasting Activities:
Help execute established forecasting processes by validating data inputs, running models, and troubleshooting analytical outputs to ensure accuracy and completeness. Investigate Key Risk Drivers:
Participate in root‑cause analyses of loss and delinquency trends through data exploration, coding logic reviews, and scenario testing aligned with the team's analytical framework. Improve Automation and Reporting:
Assist with enhancements to dashboards, data pipelines, and documentation, including mapping program behaviors and decision‑tree logic. Collaborate Across Teams:
Work with cross‑functional partners to ensure program changes are clearly communicated, implemented, and tracked within Loss Mitigation's structured governance framework. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have:
Minimum education, skills and experience required. Education:
Currently enrolled in an accredited college or university Open to rising Seniors, Graduate students Maintains a GPA of 3.0 or higher Experience:
Available to work up to 40 hours per week between 6/08/26 and 8/29/2026 - Summer Knowledge, Skills, and Abilities:
Strong communication skills Excellent interpersonal and verbal/written communication skills with individuals at all levels. Excellent administrative skills including proficiency with Microsoft Word, Excel, Outlook, PowerPoint and web-based applications. Strong follow through and multi-tasking skills, and attention to detail. Local candidates required (hybrid) Strong analytical skills in SQL and SAS. Working experience in Server based environment such AWS Cloud, Teradata, Snowflakes Better having experience in reporting tool such as Power BI and Tableau. Feeling your best helps you do your best: Our benefits take care of the whole you—so you can build your work around your life (not the other way around!). Competitive base salaries Bonus incentives Generous PTO, Floating Holidays and 12 Federal Holidays observed Support for financial-well-being and retirement 401k with employer match Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more Employer paid short-term/long-term disability and basic life insurance Flexible hybrid working arrangements. Paid parental leave and adoption reimbursement programs Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives Tuition Reimbursement and Family Scholarship Programs Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here•to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Keywords testing-and-analysis education-training time-and-attendance paid-time-off assessment-assessment-tools credit-and-collections reporting-and-disclosure adaptive-project-management-and-reporting early-warning planning-and-forecasting financial-forecasting program-management troubleshooting data-discovery data-pipeline colleges-universities microsoft-excel microsoft-outlook microsoft-powerpoint state-local-municipal sql sas environment-health-and-safety-hsse ecology-environment amazon-web-services teradata power-and-cooling power-bi business-intelligence tableau holidays-seasonal-events 401k sep-ira-401k retirement-savings-401-k medical-facilities-services pet-insurance life-insurance gyms-health-clubs counseling-employee-assistance-programs-eaps employee-assistance health-promotion-recreation-wellness-benefits wellness-benefits wellness-programs tuition-assistance study-grants-scholarships career-development training-and-development professional-development training-certification job-posting hotels-accommodations disabilities-ada workday
