HIV Drug Assistance Program/Insurance Assistance Program Specialist

HIV Drug Assistance Program/Insurance Assistance Program Specialist State of Wisconsin - Health Services Madison, WI Job Details Full-time $28.00 - $31.49 an hour 20 hours ago Benefits Wellness program Mileage reimbursement Paid holidays Flexible spending account Pension plan Work from home Employee assistance program Loan forgiveness Qualifications Affordable Care Act (ACA) Fiscal management Program management Medicare Maintaining patient confidentiality Mid-level Analysis skills Expenditure monitoring Client interaction via phone calls Full Job Description Introduction The Department of Health Services (DHS), Division of Public Health (DPH) is recruiting for an HIV Drug Assistance Program (HDAP)/Insurance Assistance Program (IAP) Specialist within the Bureau of Communicable Diseases (BCD). This position offers the option to work remotely up to three days per week and is required to report to the headquarter location at 201 E. Washington Avenue office in downtown Madison 2 days per week. This schedule may vary for meetings, events, training, onboarding, or other operational needs. As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including: 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months. Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service. Premium pension plan with a 7.2% employer match in 2026. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!

Several flex spending accounts:

medical, dependent care, commuter, parking and High Deductible Health Savings. Well Wisconsin Wellness Program. A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being. Public Service Loan Forgiveness Program employer. Position Summary As the

HDAP/IAP

Specialist, you will be responsible for conducting initial eligibility determinations and annual recertification of eligibility for people with limited income who are living with HIV and are applying for HDAP and/or IAP. These programs have a substantial impact on the lives of people living with HIV because they provide access to life-saving medications and maintain access to health care that will improve their health and quality of life while reducing further transmission of HIV. You will provide fiscal support for HDAP and IAP including preparation of weekly premium payment vouchers and HDAP pharmacy vouchers.

Additional duties include:

assisting with tracking HDAP and IAP expenditures requesting pharmacy and insurance premium refunds providing customer service, consultation and technical assistance to program clients who call the HDAP statewide toll-free information line or email the program directly providing consultation and technical assistance to HIV care services workforce members, health care providers, pharmacies, and insurance companies regarding

HDAP/IAP

eligibility and services resolving problems with pharmacy and insurance billings and payments. Salary Information The starting pay is between $28.00 to $31.49 per hour (approximately $58,200 to $65,400 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required. Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as Human Services Program Coordinator and is in pay schedule and range 07/04. Job Details All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice. DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a

STEM-OPT

eligible employer. Employees must have access to both a private workspace and secure high-speed internet for remote work option. Mileage reimbursement to the employee's headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process. Qualifications Minimally qualified applicants will have all of the following: Experience making eligibility determinations for health or human service programs or services. Experience completing mathematical calculations and analysis. Experience providing customer service, and technical assistance or training related to a health or human service program to clients or external organizations. Experience coordinating access and enrollment of clients in health insurance coverage (i.e., private insurance, Medicare, Medicaid, or the Affordable Care Act Marketplace). Well-qualified applicants will also have one or more of the following: Experience communicating high-level program and federal policies in a manner which can be understood by an array of audiences. Experience maintaining confidentiality with client personally identifiable information (PII) and protected health information (PHI). Experience with program management or coordination (e.g., engaging with program participants, leading and facilitating workgroup meetings, managing projects, monitoring timelines and deliverables, etc.). Your letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. How To Apply Applying is easy! Click "Apply for Job" to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline. You may want to save a copy of the job posting for referencing after the deadline. Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related to this position. Current or former permanent, classified, state employees must complete the online application process to be considered. If viewing through an external site, please apply directly at Wisc.

Jobs. For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact . DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans' hiring programs with the WI Department of Veteran's Affairs, click here. Deadline to Apply The deadline to apply is 05/14/26 at 11:59 PM. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm. Late or incomplete applications will not be accepted.