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Mentoring Program Specialist
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Big Brothers Big Sisters of Central MA and Metrowest
Remote
$45,000 Salary, Full-Time
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Job Description
Mentoring Program Specialist Big Brothers Big Sisters of Central MA and Metrowest Worcester, MA Job Details Full-time $45,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Parental leave 401(k) matching Flexible schedule Qualifications Professional networking Driver's License Portuguese Associate's degree Adult education Full Job Description Mentoring Program Specialist Reports to VP of Programs, starting salary $45,000, generous benefits including 4% retirement match, personal time off, Hybrid (1-2 days remote) with a Framingham or Worcester desk. Have you had a mentor who changed your life? At Big Brothers Big Sisters Central Mass and MetroWest, we match caring adult volunteers with children who need exactly that, and we're looking for a program coordinatorwho wants to fuel that work at scale. The opportunity With 725 mentoring matches and a $1.6M annual budget, we're growing — and we need a sharp, relationship-driven teammate to grow with us. As a Match Support and Success Team Member, we are looking for someone with excellent ability to build relationships with Bigs, Littles, parents/guardians and community partners. MS&S provides monitoring, support and continual engagement for the life of the match. This position ensures a stable pipeline of new Bigs and Littles and maintains and develops relationships with local schools, colleges, community partners, and other sources of Bigs and Littles. What you'll do Build the pipeline
- Recruit and enroll Bigs and Littles for program pipelines, partner with community partners strategically to source program participants Foster strong mentoring relationships
- Carry a portfolio of 65+ matches, including but not limited to site, corporate and community matches, provide strength-based support and coaching to ensure youth safety and promote youth development Facilitate programming
- Lead programming at sites and schools where matches are meeting, facilitate agency curriculum focused on building community and belonging, social-emotional learning, goal development and skill building Focus on outcomes
- Support conversations around goal-setting, collect outcome data via agency tools and surveys, maintain a minimum average quality assurance score aligned with agency goals and expectations Lead with data
- Ensure quality of data with up-to-date match support and communications documentation and constituent information in program database You're a fit if you have A genuine passion for mentorship and youth development Exceptional written and in-person communication skills
- One of the following:
- Associate's degree and 2 years of relevant experience
- Bachelor's Degree (or within 6 months of completion)
- 3 years relevant experience Experience with Salesforce or a comparable CRM Valid driver's license Second-language skills a plus
- especially Spanish or Portuguese Ready to make a real impact?