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Job Description
Company:
AHI agilon health, inc.
Job Posting Location:
Grand Rapids, MI Job Title:
Program Coordinator Job Description:
This position is not eligible for current or future sponsorship or employer-supported work authorization by agilon health. Applicants must be able to accept and maintain employment with agilon health in the United States for the full duration of their employment without sponsorship or work authorization support. The Program Coordinator must be able to work in a team environment, but also able to own projects and work closely with the team and physician partners. Data analysis, creativity, positive energy, presentation skills, and the willingness to learn are the primary characteristics for this position. Supports the operations team in a market in the development and operations of programs. •Only candidates located in the area of Grand Rapids, Michigan will be considered. This is a hybrid opportunity up to 3 days a week
Essential Job Functions:
Assist with agendas, meeting arrangements and minutes Assist with projects for the Operations & Risk Adjustment team and other assignments received by management. Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing). Collects and compiles data and information for analysis. Composes routine, general correspondence to stakeholders and leadership Effectively prioritize and complete assigned tasks and projects Reconcile and validate data for accuracy and completion Research and provide courteous, accurate and timely response to inquiries by providers as related to Operations or Risk Adjustment projects and reports. Tracks and monitors progress against timeline and key milestones Other duties as assigned
Other Job Functions:
Understand, adhere to, and implement the Company's policies and procedures. Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded. Take personal responsibility for personal growth including acquiring new skills, knowledge, and information. Engage in excellent communication which includes listening attentively and speaking professionally. Set and complete challenging goals. Demonstrate attention to detail and accuracy in work product.
Required Qualifications:
1. Minimum Experience 1+ years of experience with customer service and/or office support Experience working in a physician practice or within health plan operations is preferred 2.
Education/Licensure:
Associate's Degree, Bachelor's Degree; or equivalent work experience required
Skills and Abilities:
1. Ability to be a team player and exercise initiative in responding to practice requests and concerns in a helpful and courteous manners 2. General understanding of the health care industry, ideally the provider relations field-desired 3. Excellent interpersonal and telephone communication skills are required 4. Exercise attention to detail; ability to provide accurate data entry 5. Ability to work under pressure with minimal supervision, multi-task, complete projects in a timely fashion and meet deadlines a must 6. Problem solving and organizational skills a must. 7.
Language Skills:
Strong communication skills both written and verbal to work with multiple internal and external clients in a fast-paced environment 8.
Mathematical Skills:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 9.
Reasoning Ability:
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 10.
Computer Skills:
Ability to perform intermediate-level functions using Microsoft Office (Word, Excel, Outlook, PowerPoint) Protect yourself: agilon health will never send unsolicited job offers or request payments or financial information. Such communications are fraudulent. Learn how to spot them
Location:
Grand Rapids, MI
RECRUITMENT FRAUD & CANDIDATE SAFETY
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PASSION & PURPOSE
The passion to change the way healthcare is delivered permeates everyone and everything at agilon health. Working together we can use our expertise to make a difference in the lives of patients and physicians alike. We can bring the joy back to practicing medicine for physicians and improve the care experience for patients across the country.
PRIVACY & TRUST
We value your privacy and trust as much and are committed to protecting your personal information and respecting your choices. We use technology and best practices to ensure that your data is secure and compliant with applicable laws and regulations. We also provide you with clear and transparent information about how we collect, use, and share your data, and how you can access, update, or delete it. You can read our full privacy policy click here Beware of recruitment scams - our company will never ask for payment or personal financial information during the hiring process; if you believe you've been contacted fraudulently, please reach out to our official recruiting team immediately at Talent.
Acquisition@agilonhealth.com.
EQUAL OPPORTUNITY EMPLOYER
agilon health is committed to excellence through diversity. We are an equal opportunity employer and we will not discriminate against employees or qualified applicants for employment regardless of race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. We strive to develop leaders and build future talent pools to help us meet the needs of our customers. If you need assistance or an accommodation due to a disability, you may email us at Talent.