Youth Services Manager

AGENCY DESCRIPTION

AncoraTN (ATN), formerly End Slavery Tennessee, works tirelessly to nurture survivor healing and strategically combat human trafficking in Middle Tennessee. We seek to break cycles of exploitation and support survivors of human trafficking as they heal from their traumas—offering long-term, comprehensive aftercare services. Through training communities and professionals, advocating for legal changes, and implementing prevention programming, AncoraTN works to stop human trafficking before it ever begins. AncoraTN was founded in 2012 as a faith-based, not-for-profit organization for the purpose of community awareness and education. We strive to create an environment of faith and spirituality to restore hope and a lifetime of community. We are an agency committed to trauma-informed principles and seek to promote an environment focused around a diverse and inclusive team - all working towards the mission and vision of the organization.

REPORTS TO

Chief Program Officer

POSITION SUMMARY

The Youth Services Manger will oversee the implementation and expansion of Youth Services at ATN, including prevention, case management, and all individual and group services for CSEC youth. The Youth Services Manager will collaborate closely with internal teams and community partners to coordinate care, strengthen multidisciplinary responses, and ensure services are delivered with the highest priority on youth safety, dignity, and the development of strong relationships.

KEY RESPONSIBILITIES

All positions at AncoraTN interact with survivors of human trafficking from day to day. This issue is sensitive and complex. Every employee is trained in trauma-informed and strength-based approaches in order to connect with and build appropriate and encouraging relationships with survivors. We strive to create a completely judgement free work environment. Empathy, compassion, and the ability to deal with difficult situations is a must for anyone who works at AncoraTN. Provide case management, advocacy, and education for youth and their family system using personcentered relational skills, leveraging peer networks and community resources to help navigate the complexities of the human trafficking experience. Assist the Clinical Manager in the expansion of prevention programming in schools, residential treatment facilities, and oneonone care for highrisk youth. Provide direct service to youth and their families throughout the 29 counites of Middle Tennessee. Supervise staff providing direct care to trafficked youth and those at highrisk of being exploited. Work closely with the ATN direct service team to ensure trafficked youth have access to traumainformed mental health services. Respond onscene (law enforcement, healthcare) to provide crisis intervention and victim advocacy while offering longterm communitybased services to youth and caregivers. Ensure youth safety and advocate for survivor centered responses during crisis and case coordination. Support education and outreach efforts that increase awareness and prevention of trafficking among youthserving professionals and community partners. Establish strong, appropriate, and caring working relationships with individuals who have experienced trafficking. Communicate, coordinate, and work closely with law enforcement, department of children services and other state and local agencies, collaborative partners, and multidisciplinary team members for case management and response. Participate in and help facilitate multidisciplinary team (MDT) meetings and collaborative task forces to ensure coordinated service delivery and strengthen the regional response to youth trafficking. Comply with agency policy and procedures, maintain all required documentation, including reporting for grants, in a professional and timely manner. Build rapport and trust with a diverse population including clients, staff members, volunteers, and collaborative partners. Update job knowledge by participating in educational opportunities; reading professional publications; researching best practices; maintaining personal networks; participating in professional organizations. Pull and compile aggregated youth data monthly by multiple segments in order to share with leadership, development and marketing team, and external partners. Attend meetings or participates in local, state or national collaborations to enhance youth services. Perform other agencyrelated duties or special projects, as directed by supervisor. Maintain accurate and up to date reporting of all data related to grant, program metrics, compliance requirements, etc. Support program data collection and reporting to demonstrate program outcomes, ensure compliance, and strengthen service delivery. Any other tasks given by supervisor

WORK ENVIRONMENT

Work is carried out primarily in an office setting with intermittent sitting, standing, walking, and some light physical activity. Most work is performed while sitting and using the computer, phone, and engaged in face-to-face conversation with staff and/or clients. Some car travel and use of personal vehicle is required. This position is a hybrid position with a minimum of 4 days reporting into the office or community.

EDUCATION, EXPERIENCE, AND SKILLS

BSW required; MSW and licensed or license eligible preferred. 35 years experience in case management or equivalent position with experience working with trauma, substance abuse, sexual exploitation, victim assistance, child protective services, youth in foster care or human trafficking populations. 12 years supervisory experience preferred. Moderate level computer skills, including work processing and spreadsheets. Ability to work effectively under pressure. Possesses the ability to effectively build and maintain collaborative relationships with individuals from a wide range of backgrounds. Holds strong written and verbal communication skills, with excellent interpersonal and multidisciplinary project skills. Approaches work in a peopleoriented, entrepreneurial, adaptable, and innovative way. Brings passion, idealism, integrity, a positive attitude, and a missiondriven, selfdirected work. Works with persistence and flexibility, maintaining the ability to multitask and prioritize. Maintains willingness to stay abreast of and use new skills and knowledge brought about by rapidly changing information and/or technology. Maintains confidentiality, as required by law and in the best interests of survivors, staff and organization. Ability and willingness to work irregular hours as needed. Valid driver's license, state required driver's insurance, and access to reliable personal transportation; ability to trave l throughout Middle Tennessee.

ADDITIONAL REQUIREMENTS

1. Initial and subsequent random drug screening is required as per agency policy. 2. A background check is required. 3. Must be willing and able to embrace and exemplify our core values.

JOB TYPE

Full-time, typically Monday-Friday 8am-4pm (willing to work some evening and weekend hours, as needed). Some travel may be required. Serve on an on-call rotation to provide backup support.

SALARY AND BENEFITS

Base Salary:

$58,000 - $63,000

Benefits:

Health, Dental, and Vision Insurance. Eligible after 30 days of employment. (100% employer paid medical plan options). $150.00/ month for therapy reimbursement. 120 hours PTO accrued 10 hours/month. Eligible after 30 days of employment. 96 hours of sick leave accrued 4 hours/pay period. Eligible after 30 days of employment. 13 paid holidays. 4 floating holidays. Eligible after 30 days of employment, then annually. Short term disability, Long term disability, AD&D and Life insurance (100% employer paid plan options). Employer 403b match up to 1% of salary based on employee contributions and dependent on annual board vote. Eligible after 6 months of employment.

HOW TO APPLY

To apply for this job, you will submit your application directly through our online portal at https://jobs.appone.com/AncoraTN. No phone calls are accepted for this position. AncoraTN recruits, employs, trains, compensates, and promotes without regard to race, color, religion, national origin, sex (including sexual orientation, gender identity, and pregnancy), age, disability, veteran status, genetic information, or any other protected status as required by applicable law. About AncoraTN AncoraTN works tirelessly to nurture survivor healing and strategically combat human trafficking in Middle Tennessee. We seek to break cycles of exploitation and support survivors of human trafficking as they heal from their traumas—offering long-term, comprehensive aftercare services. Through educating communities and professionals, advocating for legal changes, and implementing prevention programming, AncoraTN works to stop human trafficking before it ever begins.