Program Manager Behavioral Health Team

Program Manager Behavioral Health Team 3.5 3.5 out of 5 stars Barrington, RI 02806 Full-time East Bay Community Action Program 53 reviews Full-time Description At East Bay Community Action Program (EBCAP), our mission is rooted in the belief that everyone deserves access to comprehensive, compassionate care that truly changes lives. For decades, we have been a trusted provider of community-based services across Rhode Island, delivering integrated behavioral health care that meets individuals where they are both in their circumstances and in their journey toward wellness. Our Assertive Community Treatment (ACT) team goes beyond service delivery. We partner with young adults living with serious mental illness and co-occurring disorders to create meaningful pathways to recovery, stability, and hope. We are seeking a dynamic, mission-driven leader who is passionate about evidence-based, person-centered care and committed to achieving real, measurable outcomes for the individuals and communities we serve. As ACT Team Manager, you will lead a multidisciplinary team committed to delivering intensive, community-based behavioral health services that make a meaningful difference in people's lives. This is not a desk-bound role—it is an opportunity to work on the front lines of behavioral health innovation while mentoring, supporting, and guiding a dedicated team toward excellence in evidence-based, high-quality care. Key Responsibilities Drive Measurable Outcomes Lead comprehensive care coordination that integrates physical health, behavioral health, and social determinants Reduce hospitalizations and emergency interventions through proactive, evidence-based treatment planning Improve client stability, housing retention, and community integration through coordinated support Build Strong Community Partnerships Collaborate with hospitals, courts, law enforcement, primary care providers, and community agencies Create seamless care transitions that keep clients connected to the services they need Strengthen EBCAP's reputation as a leader in community-based mental health care Develop Clinical Excellence Mentor and coach a multidisciplinary team through ongoing supervision and competency development Implement evidence-informed practices that reflect the latest in ACT model fidelity Foster a culture of continuous improvement, accountability, and compassionate care delivery Ensure Quality and Compliance Maintain Joint Commission standards and state regulatory compliance Monitor performance metrics that demonstrate program effectiveness Lead quality improvement initiatives that enhance service delivery and client outcomes In this role, you'll directly influence:

Client Recovery:

Guide treatment planning for young adults with serious mental illness toward sustainable wellness

Team Growth:

Shape the professional development of nurses, clinicians, peer specialists, and care coordinators

System Change:

Help reduce reliance on institutional care by providing effective community-based alternatives

Organizational Excellence:

Contribute to EBCAP's expansion of innovative behavioral health services Qualifications Master's Degree in human services, Bachelor's Degree in human services with a LCDP or RN license 3-5 years post-graduate clinical experience in rehabilitative community-based mental health 1-2 years of managerial and supervisory experience 2 or more years of experience working with adolescents and young adults in a community setting Experience serving individuals with Severe and Persistent Mental Illness Knowledge of co-occurring disorders and Medication-Assisted Treatment (MAT) Familiarity with BHDDH regulations Make sound clinical decisions in complex situations with confidence and clarity Lead with empathy while maintaining accountability and high standards Use data and metrics to drive continuous improvement Build collaborative relationships across diverse stakeholder groups Navigate competing priorities while keeping client safety and quality care at the center Believe deeply in recovery-oriented, trauma-informed, client-centered care Background in IHH, ACT, CSP, or similar intensive community-based models Knowledge of ACT fidelity standards and state regulations

Benefits Leadership Development:

Access to ongoing training, conferences, and professional development opportunities

Tuition Reimbursement:

We invest in your continued education

Career Advancement:

Growing organization with expanding behavioral health services creates internal mobility Subsidized comprehensive medical (BCBSRI) and dental insurance (Delta Dental) Vision insurance Up to 3% matching 403(b) retirement plan Employer-paid life insurance and long-term disability Generous paid time off: vacation, holidays, personal days, and sick time Mileage reimbursement for community-based work Employee Assistance Program Medical and dependent care flexible spending accounts Work alongside passionate professionals committed to social justice and community wellness Be part of an organization with deep roots and trusted relationships throughout Rhode Island Contribute to meaningful, lasting change in the lives of our community's most vulnerable members If you're a clinical leader who wants to drive outcomes, develop talent, and contribute to a mission that matters, we want to hear from you. East Bay Community Action Program is an equal opportunity employer committed to building a diverse and inclusive workforce. About East Bay Community Action Program (EBCAP) East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors. Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply. Equal Opportunity Employer East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices. If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.