Weatherization Operations Manager

Weatherization Operations Manager Blackstone Valley Community Action Program - 3.6 Pawtucket, RI Job Details Full-time $64,480 - $74,880 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Vendor relationship building Customer communication Staff supervision Program management Customer service In-person customer service Fleet management High school diploma or GED Driver's License Productivity software Full Job Description Job Profile Ensures work meets operational standards set by the organization and state/federal mandates; Coordinates the daily logistics of auditors working on homes; Schedules energy audits, crew deployments, and final inspections; Manages inventory, fleet vehicles, equipment, and safety compliance; hires contractors to perform work. Develops and implements initiatives aimed at enhancing program efficiency and effectiveness. Supervises staff and ensures compliance with program guidelines and policies. Primary Duties / Essential Functions

• Oversees daily operations of Weatherization Program, ensuring program efficiency
• Develops and implements program plans addressing mandated changes and improvements
• Assists with the training of new and existing staff
• Reviews and monitors staff and audit work for accuracy and compliance
• Manages all aspects of deliveries, supplies, and customer/vendor relations
• Performs quality assurance measures for Weatherization Programs
• Maintains schedules and coordinate appointments for audit services
• Oversees clerical staff to ensure proper administrative tasks are accomplished
• Ensures strict adherence to program regulations and procedures
• Manages, recruits, and retains vendors and contractors
• Prepares, reviews, processes, and submits all invoices accurately and timely
• Serves as the primary contact for vendors, CAPS, and funders for the Weatherization Department
• Maintains program records, spreadsheets, and databases, ensuring accurate data entry
• Monitors and tracks grant usage and recoups unused grant funds as needed
• Assists in reviewing and processing energy applications, verifying eligibility and adherence to program guidelines
• Coordinates and participates in local outreach events, when necessary, to inform the community about available energy assistance programs
• Assists with various program coordination and vendor communication
• Assists in preparing for and scheduling monitoring by various vendors and RI agencies associated with the Weatherization Program and department
• Pursues continuous improvement and professional development to enhance skills and performance
• Assist program directors as necessary
• Performs other duties as assigned Education Requirement and Prior Work Experience
• High School Diploma or GED equivalent required; Associates Degree preferred
• Minimum of two years supervisory experience, in a non-profit environment preferred, in an office environment
• Proficient in the English language
• Understands and speaks Spanish and/or Portuguese
• Able to communicate with management and colleagues clearly and effectively
• Excellent time management skills
• Able to adapt to a changing work environment
• Maintain confidentiality of clients and the agency
• Practice professionalism while representing clients and the agency
• Excellent customer service skills
• Proficient with Microsoft Office 365 or related software
• Must be detail-oriented with the ability to manage multiple projects at a time
• Must be able to work independently and as a team member
• Valid driver's license and reliable transportation to visit sites Physical Demands and the Work Environment This employee must meet the physical demands described here to perform the essential functions of this job successfully.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus on computer screens. The environment is a business office environment and community/state-based organizations. This position requires the individual to have their own transportation, a current unrestricted license to drive, and documented auto insurance.

Pay:

$64,480.00 - $74,880.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person