Asst. Dir. of Ext Programs

Posting Number

STA00249PO26

Job Family Administrative Support Job Function Administrative Services USC Market Title Administrative Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/131932 Job Level P3

• Professional Business Title (Internal Title) Asst. Dir. of Ext Programs Campus Aiken Work County Aiken College/Division USC Aiken College/Division Level Department AIK External Programs and Continuing Ed State Pay Range G09 USC Market Range MRF
• $52,526 $65,658 $78,789 Anticipated Hiring Range $52,526
• $65,658 Location of Vacancy Part/Full Time Full Time Hours per Week 37.

5 Work Schedule Basis 12 months Job Search Category Other Professional About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. Position Description Advertised Job Summary Assistant Director of External Programs (Administrative Coordinator II),

Salary:

$52,526

• $65,658 per year, USCA External Programs and Continuing Ed The Assistant Director of External Programs provides operational leadership for the Office of External Programs, with primary responsibility for conference center operations and customer service, daily department management, and direct supervision of one full-time staff member and one full-time temporary employee.

Under the direction of the Executive Director, the Assistant Director serves as the primary point of contact for all conference center license agreements and facility rentals, owns the full agreement workflow from initial customer request through contract closeout, and ensures all agreements comply with USCA policies and procedures. The Assistant Director directly supervises the Continuing Education Program Coordinator and the Administrative Assistant, maintaining clear performance expectations, coordinating workloads, and holding both positions accountable to established standards. The Assistant Director maintains the department operations calendar to ensure all staff deadlines, deliverables, and program milestones are tracked and met across the office. Through direct supervision of the Continuing Education Program Coordinator, the Assistant Director ensures CLL program operations align with department standards and Executive Director direction. This position oversees department marketing and digital presence and supports the Executive Director on workforce development initiatives. The Assistant Director exercises a high degree of independence in managing day-to-day operations, applying sound professional judgment within established university policies and the strategic direction of the Executive Director.

Minimum requirements:

Bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred:

Master's degree in higher education administration, business administration, public administration, or related field. Experience in higher education or university setting. Professional experience in program design, marketing, and facility management software (25Live or current USCA facility management system). Experience with license agreement processing, contract routing, or related compliance workflows. Background in continuing education, workforce development, or community program delivery. Experience with digital marketing, web content management, and social media coordination.

Application deadline:

May 3, 2026. USCA is an AA/EOE. We strive to cultivate an environment that is open, welcoming, and supportive of all individuals. Job Related Minimum Required Education and Experience Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials Preferred Qualifications Master's degree in higher education administration, business administration, public administration, or related field. Experience in higher education or university setting. Professional experience in program design, marketing, and facility management software (25Live or current USCA facility management system). Experience with license agreement processing, contract routing, or related compliance workflows. Background in continuing education, workforce development, or community program delivery. Experience with digital marketing, web content management, and social media coordination. Knowledge/Skills/Abilities Knowledge of management principles and their application in higher education settings. Ability to provide operational leadership across multiple program areas and supervise professional staff effectively. Capacity for understanding and applying university rules, regulations, policies, procedures, and standards. Strong analytical and problem-solving skills to establish performance benchmarks and inform data-driven decisions. Excellent communication and interpersonal skills to serve as liaison to boards, community partners, students, faculty, staff, and external stakeholders. Proficiency in project management including budget oversight, vendor coordination, and meeting critical deadlines. Customer service orientation with ability to manage competing priorities during high-volume periods. Sound judgment and initiative to make independent decisions and manage department operations in the Executive Director's absence. Working knowledge of facility management systems, digital marketing platforms, and financial tracking tools. Demonstrated ability supervising staff and managing budgets while interacting effectively with diverse public audiences. Job Duties Job Duty Serve as the primary customer contact for all conference center facility rentals, events, and license agreements. Manage the complete agreement workflow from initial customer inquiry through contract closeout, coordinating with the Administrative Assistant on invoice processing and room setup requirements, and routing all completed agreements to the Executive Director for signature. Enter and maintain all reservations and events in 25Live or the current facility scheduling system. Ensure every agreement complies with USCA policies and procedures before submission. Develop and maintain customer service and satisfaction processes to support a professional rental experience. Manage the conference center budget, monitoring revenue and expenses against approved allocations, and develop an annual budget request for Executive Director review. Prepare monthly space utilization and financial reports for Executive Director review. Essential Function Yes Percentage of Time 30 Job Duty Oversee the daily operations of the Office of External Programs, ensuring all department functions are coordinated, all staff deadlines are met, and operational issues are identified and resolved efficiently. Directly supervise the Continuing Education Program Coordinator and the Administrative Assistant, providing clear direction, regular performance feedback, and accountability for each position's responsibilities. Maintain the department operations calendar to track all key deadlines, deliverables, program milestones, and events across the office. Conduct regular staff meetings to brief the team on week-forward priorities, assignments, and coordination requirements. Escalate operational issues, resource needs, and staffing concerns to the Executive Director as appropriate. Essential Function Yes Percentage of Time 25 Job Duty Provide supervisory oversight of Center for Lifelong Learning program operations through the Continuing Education Program Coordinator, who serves as the primary CLL operational manager and the department's liaison to the CLL Board of Directors. Attend CLL Board meetings in a supervisory oversight capacity to provide operational and administrative context when agenda items require it. The Continuing Education Program Coordinator presents to the board and manages the CLL Board relationship directly. Ensure CLL programs operate in alignment with department standards, USCA policies, and Executive Director direction. Support the Continuing Education Program Coordinator in resolving operational issues that require supervisory authority or cross-departmental coordination. Essential Function Yes Percentage of Time 20 Job Duty Oversee department marketing efforts and digital presence to strengthen External Programs visibility, support conference center utilization, and advance enrollment in Continuing Education and CLL programs. Monitor and maintain all External Programs web pages for accuracy, currency, and alignment with USCA branding standards, in coordination with the USC Aiken Marketing Department. Collaborate with the Continuing Education Program Coordinator on social media content development and community outreach. Ensure conference center marketing materials and web presence actively support customer engagement and facility booking goals. Essential Function Yes Percentage of Time 10 Job Duty Support the Executive Director in advancing External Programs' workforce development priorities across the Central Savannah River Area (CSRA). The Executive Director retains primary responsibility for all workforce development strategic relationships and partnerships. The Assistant Director provides operational coordination support, assisting with program logistics, scheduling, partner communications, and agreement processing for workforce development initiatives as directed. Integrate workforce development activities into the department calendar and ensure coordination with department staff as needed. Essential Function Yes Percentage of Time 10 Job Duty Through the department operations calendar, maintain milestone oversight of the semi-annual Center for Lifelong Learning catalogue production cycle. The Continuing Education Program Coordinator owns all aspects of catalogue production, including content development, vendor management, stakeholder coordination, and final delivery. The Assistant Director's role is one of timeline accountability: confirming that each defined production milestone is reached on schedule before the project advances to the next stage, and escalating schedule risks to the Executive Director promptly and other duties as assigned. Essential Function Yes Percentage of Time 5 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 04/14/2026 Job Close Date 05/03/2026 Open Until Filled No Special Instructions to Applicant In addition to completing the online application, please also upload your resume and a separate cover letter. Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by May 3, 2026 .

Quicklink for Posting https:

//uscjobs.sc.edu/postings/204807 EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.