Program Manager

Description The Program Manager will lead the planning, execution, and oversight of customer programs within a high-volume manufacturing environment. This role serves as the primary liaison between customers and internal teams, ensuring programs are delivered on time, within budget, and aligned with business objectives. This individual will play a key role in driving operational excellence, managing customer relationships, and supporting continued business growth.

Key Responsibilities:

Customer & Program Management Serve as the primary point of contact for assigned customer accounts Manage the full lifecycle of customer programs, including new product introductions (NPI) Ensure alignment between customer expectations and internal execution Financial & Business Ownership Own quoting, order management, and gross margin performance for assigned accounts Support strategic account planning and identify growth opportunities Prepare and deliver program performance and financial reporting Cross-Functional Leadership Partner with Engineering, Manufacturing, Customer Service, and other teams to drive execution Lead cross-functional initiatives to meet customer and operational goals Foster a collaborative environment focused on innovation and continuous improvement Risk Management & Continuous Improvement Identify and mitigate risks across programs and escalate when needed Drive improvements in NPI and operational processes Lead initiatives to improve efficiency, quality, and customer satisfaction

Requirements Qualifications:

Required Bachelor's degree in Business, Engineering, or related field 2+ years of program management, project management, or related experience Experience working in manufacturing, contract manufacturing, or OEM environments Experience with ERP systems (SAP preferred) Preferred Master's degree (MBA or related) Exposure to high-volume manufacturing or technology environments Bilingual Mandarin skills (plus) Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.